1. Catherine or Helen

2. What is the NSS? www.thestudentsurvey.com
Annual survey of mostly final year undergraduates across the UK
Commissioned by the Office for Students (OfS) on behalf of the UK funding bodies
Conducted independently by Ipsos MORI
Quick and easy to complete
Catherine or Helen

3. … a range of questions about your course experience
The NSS asks…
… a range of questions about your course experience
The teaching on my course
Learning opportunities
Assessment & feedback
Academic support
Organisation & management
Learning resources
Catherine or Helen
Learning community
Student voice
Overall satisfaction

4. How are the results used?
The NSS results are made publicly available to help prospective students make informed decisions of where and what to study.
Universities and colleges are provided with the anonymised data to help them identify areas where they are doing well, as well as areas for development, for the purpose of improving the student learning experience for future generations of students.
Catherine or Helen

5. Student feedback has… www.thestudentsurvey.com
Introduced the Laptop Loan Service in the LRCs
Improved WIFI around campus
Introduced the Go Herts Award
Zaina

6. Student feedback has… www.thestudentsurvey.com
Refurbished teaching spaces; LRC study spaces, new technology in classrooms, improved furniture, new welcome desks in some Schools
Zaina

7. Improved social spaces around campus; LRC cafes, The Oval, Forum Cafe
Student feedback has…
Improved social spaces around campus; LRC cafes, The Oval, Forum Cafe
Zaina

8. It’s your University. Complete the NSS
Ipsos MORI will send s inviting you to take part in the survey from Monday 28 January until Tuesday 30 April
You can now complete the NSS online using a PC, smartphone or tablet
The NSS respects student privacy. At no point will you be identified to the university or college; your responses are anonymised
Zaina

9. Communications about the NSS
In addition to receiving s from Ipsos Mori, you should also receive;
a letter, via , from the Vice Chancellor of the University & the President (Education) from Hertfordshire’s Student Union inviting them to participate in the Survey (25/1/19)
a letter, via from the Dean of their School highlighting responses to previous feedback received and inviting them to participate in the Survey (from 25/1/17)
Publicity about the NSS, on posters and on screens will be on display across both campuses
Lisa OR Helen

10. Join in and win! www.thestudentsurvey.com
If you complete the survey prior to 31st March, 2019, you will automatically be entered into the University’s prize draw to win one of ten £300 cash prizes.
A prize-giving event will be organised to take place in early April
Lisa or Helen

11. It’s your University. Complete the NSS
To complete the Survey you can scan the NSS Quick Response code with your smartphone (you may need to download a free QR reader app)
Zaina

12. It’s your University. Complete the NSS
Go to
Zaina

13. Other feedback activities
It is useful to note that alongside the NSS, the University continues to seek feedback from the entire undergraduate student community (not just final years) at other times and in other ways
From 18-Feb-19 to 01-Mar-19 standard’ mid-module feedback
(questions & open comments)
From 01-Apr-19 to 12-Apr-19 individual lecturer feedback
(questions)
Lisa or Helen

14. Any Questions ?
Catherine or Helen