1. Human Performance Work Group
Rodney Krause, BPA
HPWG Vice Chair
Western Electricity Coordinating Council

2. Human Performance Work Group (HPWG)
26 Active Members
Norm Szczepanski, Chair Sacramento Municipal Utility District
Rodney Krause, Vice Chair Bonneville Power Administration
Deveny Bywaters, Staff Liaison
WECC
Western Electricity Coordinating Council

3. Western Electricity Coordinating Council
HPWG Purpose
Provide common vocabularies, tools, techniques, and training materials to assist Bulk Power System (BPS) operations and field personnel in the promotion and sustainability of Human Performance (HP) practices.​
Western Electricity Coordinating Council

4. Western Electricity Coordinating Council
WECC HPWG Projects
Event Analysis
(HPEAWG)
In the
Control Room
(HPCRTF)
Maturity Model
(HPMMTF)
Knowledge Transfer
(HPKTTF)
WECC HP Conference
Western Electricity Coordinating Council

5. HP Event Analysis Work Group (HPEAWG)
Deliverable:
Human performance lessons learned
Status:
“Loss of Communication to Multiple SCADA RTU’s at a Switching Center”
Presented at Chief’s meeting May 2017
Presented Webinar July 2017
in final NERC review before being posted
New Lessons Learned are in progress
Western Electricity Coordinating Council

6. HP In The Control Room (HPCRTF)
Deliverable:
Create a tool box of human performance
tools for the control room.
Status:
Completed survey regarding
distractions in the control room.
Western Electricity Coordinating Council

7. HP In The Control Room (HPCRTF)
Status:
Year 1
Phone Calls
Year 2
Alarms
Year 3
People Distractions
Western Electricity Coordinating Council

8. HP Maturity Model Task Force (HPMMTF)
Deliverable: A White Paper of the HP Maturity Model
Western Electricity Coordinating Council

9. HP Maturity Model Task Force (HPMMTF)
Status:
Research complete conducted by:
Pamela Ey, Ph.D., IDM
Michael Legatt, Ph.D., Resilient Grid
Jeffrey Sill, MBA, Rochester Gas and Electric
Currently writing White Paper
Western Electricity Coordinating Council

10. HP Knowledge Transfer Task Force (HPKTTF)
Deliverable:
Knowledge Transfer was identified as part of the WECC Misoperations Reduction Strategy to:
Host educational webinars on knowledge transfer techniques
Develop a best practices guide for entities for knowledge transfer practices
Status:
Currently gathering resources to put into a library
Giving a presentation at the Misoperations Workshop 6/6/18
Western Electricity Coordinating Council

11. Human Performance Conference
Deliverable:
A conference to create a proactive focus on reducing human error within the WECC regional utilities, to address precursors that impact system reliability, and to identify and share successful human performance initiatives.
The 2017 conference had a record of 145 attendees!
Western Electricity Coordinating Council

12. WECC Human Performance Conference
October 16-19, 2018
Human Performance Conference

13. Western Electricity Coordinating Council
WECC Website
For Conference information:
go to Program Areas  Training and Education  Human Performance Conference
For Committee work:
go to Committees  Select One (HPWG, HPCRTF, HPEAWG, HPKTTF, HPMMTF)
Western Electricity Coordinating Council