1. Working Together: Domestic Violence and Homelessness Services Coordination: Connecticut’s Approach July 25, 2018

2. Agenda Landscape of services in CT CT Coordinated Entry 101
Collaboration in Connecticut
How the system works
Lessons Learned
Agenda

3. CT Coordinated Entry 101 – Domestic Violence Map

4. CT Coordinated Entry 101 – Housing Map

5. CT Coordinated Entry 101 - Geography

6. CT Coordinated Entry 101 - Process
211 is the universal front door to our system
Specialized Housing Contact Specialists handle all housing crisis calls
Provide a high level diversion screening
If client cannot be diverted – they are referred to the CAN of their choice
All Housing Contact Specialists are licensed HMIS
Our Coordinated Entry system also includes: hospitals, State Department of Mental Health and Addiction Services, State Department of Housing, and Local Mental Health Authorities (LMHAs), outreach projects, etc.

7. Coordinated Access and DV survivors
We continue to build our Coordinated Access System (HUD sometimes refers to this as “Coordinated Entry”). We need to serve all populations eligible for housing assistance. This is a federal mandate that CT state agencies have adopted, as well.
“If the CoC’s coordinated entry process uses separate access points for people fleeing domestic violence, CoCs should take care to ensure that people who use the DV coordinated entry process can access homeless assistance resources available from the non-DV portion of the coordinated entry process and vice versa.”
HUD coordinated Entry Policy Brief

8. Core elements of systemic collaboration
Leadership (CCEH/CCADV/State of CT Department of Housing)
Check-in With National Partners
Identification of shared principles
Establishment of policy and protocols
Communication
Training
Collection of Data
Ongoing Technical Assistance and Support

9. How the system works
Access to permanent housing solutions in CT is provided by the prioritized by-name-list, that is kept entirely in CT HMIS.
When DV providers identify a person or family in need of those resources, they provide a deidentified set of information to CCADV
CCADV provides a further deidentified set of information to CCEH
Unique client ID (e.g. "CCADV2")
CAN in which client seeks housing placement
VI-SPDAT score (number only)
Housing type required (number of rooms)
Chronically homeless (Y/N)
High risk priority, per response on lethality screen (Y/N)
Point of Contact (at CCADV)
CCEH enters the information into CT HMIS – alerts the CAN to the new enrollment
DV providers attend housing matching meetings to advocate for their client(s)

10. How the system works

11. How the system works Live Tracking Document Client Unique ID#
CCEH Submission Date
CCEH Acceptance Date
Coordinated Access Network
Notes
CCADV1
12/21/2016
12/21/16
New London
Score: 7
Household type:2 High Risk
CCADV2
01/03/2017
1/5/17
Torrington, Winstead
Score: 10
Household Type:2 or 3 High Risk
CCADV3
Waterbury

12. How the system works - Outcomes
Individuals
Families
By-Name List Status
Client Count
Active 26
-Active 24
-Matched to Housing 2
Inactive 43
-Housed
-In an Institution
-Deceased
-Unable to Contact 13
Grand Total 69
By-Name List Status
Family Count
Active 21
-Enrolled in CAN (Default) 19
-Enrolled in TH 2
Inactive 62
-Housed 42
-Unable to Contact 20
Grand Total 83

13. Lessons Learned
The system is a continuous work in progress – and requires continuous focus
Lots of assumptions on both sides about how the other system works
Large learning curve associated with both systems
Cross system learning necessary for front line staff
Unintended outcomes:
This system opened doors to other avenues of collaboration like the CT
Be Homeful Project (to help families facing homelessness to stay housed)
Mainstream providers understand the necessity of a trauma-informed approach, and have incorporated it into coordinated entry intake

14. Contact Information
Kelly Annelli
Director of Member Organization Services
Connecticut Coalition Against Domestic Violence
Brian Roccapriore
Director of HMIS & Strategic Analysis
CT Coalition to End Homelessness