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Marketing is All Around Us
Introduction to Marketing
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What is Marketing? The process of developing, promoting, and distributing products to satisfy customers’ needs and wants. Helps connect businesses to their customers.
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Products Goods and services Has a monetary value
Satisfies a customers’ needs and wants.
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Goods Can tough or hold in your hand. What are some examples?
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Services Can’t physically touch them. Tasks performed for a customer.
Examples: Oil change Manicure Any ideas?
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What’s included with Marketing?
Product planning and packaging Advertising Personal selling Distribution Marketing research Surveys Questionaires
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Seven Functions of Marketing
Distribution Financing Marketing information Management Pricing Product/Service Management Promotion Selling
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Distribution Deciding where and to whom products need to be sold in order to reach the final user.
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Financing Getting the money needed to pay for the operation of a business. Bank loans Extending credit to customers
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Marketing Information Management
Getting needed information to make sound business decisions Results of your marketing research. Obtained through marketing research. Examples: Questionnaire Surveys
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Pricing How much to charge for goods and services in order to maximize profits. Decisions based on competitive pricing How much customers are willing to pay.
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Product/Service Management
Is obtaining, developing, maintaining, and improving a product
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Promotion Form of advertising
Using radio, TV, print to inform, persuade, or remind them about a business’s products.
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Selling Provides customers with goods and services they want.
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Functions of Marketing
Distribution Selling Marketing information management Financing Pricing Promotion Product/service management
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