1. www.xRM1partners.com Services for Microsoft CRM Partners and their customers

2. www.xRM1partners.com Agenda Cost-Benefit Analysis Workshop 9:00 - 09:30 Introduction Introductions (xRM1, xRM1partners and customer) Customers expectations for the day Departmental requirements I List of departmental requirements Estimation of usage (per requirement) Time Cost Security Effort of classification (per requirement) Standard "out of the box" Standard Workflows and Security Roles Standard Customization and Java Script Add-on for an existing program component (Silverlight, Plugin, Report, HTML5) Development of a new program component (Silverlight, Plugin, Report, HTML5) Integration of a third party system Departmental requirements II Departmental requirements III 16:30 - 17:30 Results summary and follow up

3. www.xRM1partners.com Results Cost-Benefit Analysis Workshop