1. WG 1.5 b Summary
Statement: Qualitative e-Government-services and effective front-office are conditioned by a good back-office
Presentation of Emmanuel Quintin of the Crossroads bank for social security as a reference model.

2. WG 1.5 b Summary This model is based on: distributed data management;
individual identification of citizens and companies;
a star-shaped network;
a directory of references and the protection of privacy
functional distribution of databases and authentic sources.

3. WG 1.5 b What needs to be done ?
Minimum standard set of identification data for individuals and organisations with legal recommandations;
developing reference-model(s);
minimum privacy-protection standards;
interoperability PKI and certification: the use of the same digital signature attributed by one country must be possible in all member-states.