1. Change Management “The Critical Component”
Pamela Doyle
Director
Change Management “The Critical Component”

2. Plethora of technologies Essential to remain relevant
Future
Plethora of technologies
Essential to remain relevant
Maintain competitive advantage
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3. Overwhelming
Underwhelming
Change management
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4. ©AIIM 2013 “Winning the Paper Wars”
Barriers to Adoption
Surprisingly consistent year-on-year even at this level
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5. Change Can Ignite Fear Users Managers Executive Management
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6. What is Change Management
“...is the application of the set of tools, processes, skills and principles for managing the people side of change to achieve the required outcomes of a change project or initiative” Change Management Learning Center
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7. ECM/EIM and Change Management
Critical component
Begins at the initial formation of project and continues until last application
Builds upon the vision
Requires sufficient resources
Ignoring could result in adoption pains or outright failure
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8. Change Management Strategy
Create urgency
Form a powerful coalition
Create a vision for change
Communicate the vision
Remove obstacles
Create short-term wins
Build on change
Anchor the changes
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9. MOEITS
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