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Safety Training
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Why is Safety Important?
It creates a working environment that is safe for all of our employees, visitors, contractors and vendors. Good Safety Programs help to: Prevent Injuries Increase Safety Awareness Ensure Regulatory Compliance ABI Goal is to Prevent all accidents, injuries and occupational illnesses within our operations
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Message from the CEO We are committed to making SAFETY part of everything we do.
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Sales Excellence Program (SEP) Category 2: People (Section 2
Sales Excellence Program (SEP) Category 2: People (Section 2.12) Sales Employees
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Safety Excellence part of SEP
Developed to improve safety compliance and to prevent injuries Injuries can occur in the workplace, no matter what your job, location or country To prevent injuries you must: Be Aware and Be Prepared Responsibility and Accountability: All employees, contractors and others working on our behalf have responsibility and accountability for compliance with AB- InBev safety policies
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Safety Excellence What we will cover:
Reporting of Injuries, Incidents and Hazards Traffic Safety: Driving in the field Safety in the Warehouses & Breweries General Safety Training Working Alone Today we are going to discuss the following: Injury reporting, reporting events the may have resulted in an injury and reporting and correction of workplace hazards. Also, we will cover traffic safety; driving in the field, safety in the warehouses and general safety training.
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1. Reporting of Injuries, Incidents and Hazards
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1. Safety Reporting Injuries Safety Alerts Hazards / Incidents
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Injury Definitions LTI – Lost Time Incident
Unable to return to work after day of event (Alternative work is available) MDI – Modified Duty Incident Able to return but can not do full job MTI – Medical Treatment Incident Requires treatment from a medical professional FAI – First Aid Injuries The number of occupational injuries in the workforce resulting in first aid (any medical treatment not under the supervision of a physician) Ordered in DECREASING LEVEL OF SEVERITY
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Why investigate all these occurences?
Fatal accidents are only the tip of the iceberg
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Fatal accidents: Tip of the iceberg.
FAI, MDI, LTI, Hazards, and Incidents are LEADING INDICATORS to potentially more severe incidents (including Fatal Accidents) FATAL ACCIDENTS FAI Hazards MDI Incidents LTI
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Injury Reports – Why Report?
ALL Injuries are Investigated and Reported: Injury reported immediately by employee Investigated promptly Learn from each one Fix what caused the injury Communicate to other locations Avoid having same cause twice!!
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What get’s Reported? ALL Injuries, no matter how slight, must be reported immediately to your line manager WHY? Prompt treatment can prevent the injury from becoming more severe To determine the cause so it can be corrected and communicated as necessary Regulations require we investigate Hazards or potential hazards, once identified must also be corrected
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AB-InBev Injury Reporting Requirements
FATALITY – Immediate Notification via to: Regional Director, VP Sales, BU President Zone Mancom and Zone Safety Manager Global Headquarters LTI/MDI/MTI – Notify your Supervisor, who will: Report within 24 hours to: FAI – Notify your Supervisor In all cases, contact your line manager directly, and they will notify the appropriate people/groups per the requirements above
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FATALITY REPORTING – Immediate Notification
Local Authorities Name Phone # Zone Level Zone Management Luiz Edmond busch.com Carlos Lisboa +1 (416) Regional Manager Regional Director Jan Craps +1 (416) Zone Safety Mgr Dale Pendleton +1 (314) Bruce Hailey +1 (314) Regional Safety Mgr Charlotte Armstrong +1 (519) Global Level Chief Supply Officer Claudio Ferro Global VP Technical Washington Dutra Global Safety Peter Copermans Safety Non-Supply Rick Ord
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LTI/MDI/MTI* – Within 24 hours
Zone Level Zone Management Luiz Edmond Carlos Lisboa +1 (416) Regional Manager Regional Director Jan Craps +1 (416) Zone Safety Mgr Dale Pendleton +1 (314) Bruce Hailey +1 (314) Regional Safety Mgr Charlotte Armstrong +1 (519) Global Level Global Safety Peter Copermans Safety Non-Supply Rick Ord *Use injury notification format for reporting
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Example of Injury Notification
Within 24 hours complete Injury Notification Report: Outlines all the details of the incident
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Example of Injury Investigation
Within 7 days complete Injury Investigation Report: Outlines all the details Identifies the root cause (5 WHY process) Repeatedly ask WHY to get to root cause Identifies preventative measures
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1. Safety Reporting Injuries Safety Alerts Hazards / Incidents
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***Example of a Safety Alert provided on next slide***
Safety Alerts After all incidents have been reported, a SAFETY ALERT must be completed for LTI, MTI, and MDI incidents and posted (and visible) so that we can communicate findings and learn from the incident to avoid recurrences ***Example of a Safety Alert provided on next slide***
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Example of a Safety Alert
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Safety Reporting Injuries Safety Alerts Hazards / Incidents
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Reporting Hazards / Incidents
Hazard - a condition or a behaviour at the workplace that could result in an incident/injury If you identify a Hazard or potential hazard: If you can correct it yourself, Do So! Example – if you see a small spill, wipe it up If you need assistance, ask maintenance/facilities Example – leaking water faucet near a walkway. Place cones near wet area and contact maintenance for replacement/repair Incidents – Sometimes incidents occur that could have resulted in an injury but didn’t. These must also be reported so the causes can be corrected BEFORE someone does get hurt.
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2. Traffic Safety
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2. Traffic Safety Training
Driver and Vehicle Safety Safe Driving Defensive Driving Training Reporting Company Vehicle incidents Vehicle Personal Protective Equipment Labatt’s Responsible Use Policy
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Driver and Vehicle Safety
Drivers must be licensed Vehicles in good working order If for any reason your license is suspended or revoked you must report it to your supervisor immediately.
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Safety Checks Traffic Safety Checks – to ensure safe operation
Licenses and Driver’s Abstract checked Annually Vehicles inspected and maintained Awareness training for ALL vehicle operators Seat belts - Used by ALL occupants
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2. Traffic Safety Training
Driver and Vehicle Safety Safe Driving Defensive Driving Training Reporting Company Vehicle incidents Vehicle Personal Protective Equipment Labatt’s Responsible Use Policy
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Safe Driving When driving, on company business, or at home,
here are a few tips to stay safe: Maintain your vehicle – Make sure your vehicle is properly maintained. Doing so is a mandatory requirement for all company vehicles. Tire, breaks, fluids, windshield wipers, lights, etc. Defensive Driving – Many times accidents are caused by the “other guy.” Pay attention, drive carefully and be prepared for what may happen on the road around you.
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Safe Driving Follow at a Safe Distance – this allows you time to react if something happens in front Weather – Slow down if the weather creates unsafe conditions (rain, snow, fog, etc.) Seat Belts – ALWAYS wear your seat belt and require all in the car to do the same – it is the LAW! Fatigue – If you are tired stop and take a break until you are fit to resume
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Safe Driving Avoid distractions – Electronic devices should not be used while driving – it’s the LAW! This includes cell phones (hands free is ok), computers, iPads etc. can take your attention off the road. Don’t Speed – Follow posted speed limits. Slow down if conditions require it (weather, traffic, other). Speeding tickets can not be expensed to the company. AB-InBev Responsible Drinking Policy for Employees – Be sure to adhere to the company policies. (Responsible Use Policy highlights on upcoming slides.)
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2. Traffic Safety Training
Driver and Vehicle Safety Safe Driving Defensive Driving Training Reporting Company Vehicle incidents Vehicle Personal Protective Equipment Labatt’s Responsible Use Policy
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Defensive Driving Training
As soon as you are identified as a high risk driver (3 driving incidents within 2 years) you must attend additional Defensive Driving Training. The specific training you have to attend will be communicated to you. Driving Incidents Include: Any infraction or chargeable offence in accordance with the governing Highway Traffic Act, or equivalent legislation Any accident or incident deemed to be “preventable” in accordance with the Rules of Fault Determination generally accepted in the insurance industry Any accident or incident deemed to be caused by the fault or negligence of the driver
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Defensive Driving Training Cont’d…
As of your 4th incident, you will have to pay a $1000 deductible. As of your 5th incident, you pay the $1000 deductible and you lose the car insurance (self-funded). As of your 6th incident, you lose your car and we will analyze the severity of the incidents to evaluate further employment with the company. It may result in termination.
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2. Traffic Safety Training
Driver and Vehicle Safety Safe Driving Defensive Driving Training Reporting Company Vehicle incidents Vehicle Personal Protective Equipment Labatt’s Responsible Use Policy
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Reporting Company Vehicle Incidents
In addition to the standard reporting requirements discussed previously, ALL incidents occurring on the road (e.g. Traffic accidents, damage to vehicle, etc) MUST be reported to ARI (Automotive Resources International) within 24hrs ARI’s contact information: Damage Management Specialist:Labatt Toll-Free line for Damage Mgt:
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2. Traffic Safety Training
Driver and Vehicle Safety Safe Driving Defensive Driving Training Reporting Company Vehicle incidents Vehicle Personal Protective Equipment Labatt’s Responsible Use Policy
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Vehicle PPE Required Personal Protective Equipment: Van/Car/Truck
First Aid Kits Hi-Visibility Jackets Please check with your Co-ordinator and People Manager to get your Safety kit. The following personal protective equipment must be worn at all times for each specified vehicle:
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2. Traffic Safety Training
Driver and Vehicle Safety Safe Driving Defensive Driving Training Reporting Company Vehicle incidents Vehicle Personal Protective Equipment Labatt’s Responsible Use Policy
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Labatt’s Responsible Use Policy
As a producer and seller of alcoholic beverages, Labatt has long had a policy of encouraging responsible use of its products Aim of the policy is to eliminate drinking and driving circumstances through: Employee Education Providing Assistance to employees with substance abuse problems Eliminating excuses for drinking and driving through provisions of alternate arrangements Imposing appropriate and severe disciplinary action when employees are convicted of drinking and driving
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Labatt’s Responsible Use Policy Cont’d
This Policy extends to all Labatt employees, salaried and unionized, unless specified otherwise, in the following circumstances; Driving any type of vehicle, company provided or otherwise, in the course of employment Driving any type of vehicle in employment-related circumstances (eg. social events directly associated with work) Driving any type of vehicle in any circumstances (employment-related or not) if you are an employee who is provided with a vehicle as a perk or as a tool of the trade
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Labatt’s Responsible Use Policy Cont’d
Consequences: In all cases involving the misuse of alcohol by Labatt employees in circumstances covered by this policy, the company shall impose appropriate and severe disciplinary action, up to and including termination of employment. At minimum, the mandatory minimum discipline will apply. Any incidents pertaining to the responsible use policy must be reported immediately to your Line Manager For more information please reference the policy, located at: (
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3. Safety in the Warehouse & the Brewery
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Warehouse & Brewery – Access Control
Essential Personnel Only – Fork Lift Trucks (FLTs) and commercial trucks are operating in this area. The fewer pedestrians the better. Unauthorized Entry Warning Procedures – If you must enter the warehouse and you are not “Essential Personnel” make sure procedures are in place to notify the forklift operators that you will be present. Place of Refuge for Drivers – Safe areas must be designated for drivers to wait while trucks are loaded/unloaded. High Visibility Jackets – Everyone entering the warehouse MUST be wearing a high visibility vest/other clothing. Due to the forklifts, trucks and other vehicles the number of pedestrians in the warehouse must be kept to a minimum. Only authorized employees should enter the warehouse and when they do they should stay within the designated pedestrian walkways. If other than essential personnel are working in the warehouse warning procedures must be in place to let regular warehouse operators know where you will be working. Drivers must wait in designated safety areas while trucks are loaded and ANYONE in the warehouse must wear the designated PPE including high visibility jackets.
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Internal Traffic Safety
Follow Internal Traffic Rules Pedestrian walkways, PPE, etc. PPE (Personal Protective Equipment) Most Sites Require High Visibility Clothing Safety Shoes Other (Safety glasses/hearing protection as necessary)
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Warehouse – Layout Pedestrian/Driver Safety:
Pedestrian Walkways – stay in designated walkways Designated waiting location for drivers/visitors Pedestrian and driver safety is extremely important in the warehouse. Pedestrian walkways must be designated and painted for all to see. Where possible protective barriers should be constructed to ensure their safety. When drivers are waiting for their trucks to be loaded they should be provided a safe place to wait, also with protective barriers. Trucks should only be loaded and unloaded in designated areas. Finally, specific routes to enter and exit the facility should be determined to be the most efficient and limit backing up and turning of trucks.
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4. General Safety Training
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General Safety Training
General Office Safety / Emergency Procedures Slip/Trip/Fall Prevention Manual Material Handling World Safety Day Joint Health and Safety Committee (JHSC)
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General Office Safety Don’ts Do’s
Never Stand on a chair or a box or a desk Do Not Use frayed/damaged cords Do Not overload outlets/sockets Do Not Stretch cords/wires across the floor Do Not lean back in your chair with your feet on the desk Do’s Keep file drawers closed when not in use Chair Safety – always keep at least one foot on the ground Walk, don’t run Avoid Horseplay Follow 5S – keep your work area organized and clean Use handrails on stairs Get a ladder or stepstool
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Emergency Procedures At a minimum should include:
Emergency Evacuation Procedures (for office spaces) Exit locations/routes Assembly Areas Headcount Procedures Alarm Systems Facility Specific Hazards Emergency Reporting Systems
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Emergency Procedures If you hear an alarm or are told to evacuate:
DO NOT Ignore alarms Follow local procedures Proceed immediately to your nearest exit Leave computers and personal items and exit quickly Assemble at the designated location Wait until a headcount has been taken Follow directions by Emergency Teams
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General Safety Training
General Office Safety / Emergency Procedures Slip/Trip/Fall Prevention Manual Material Handling World Safety Day Joint Health and Safety Committee (JHSC)
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Slip/Trip/Fall Prevention
#1 Cause of Injuries in any workplace VERY Preventable Clean up/report spills Wear appropriate footwear Keep aisles/pathways clear of trip hazards Cords, boxes, brief cases, etc. Never store anything on stairs Use handrails, keep hands and sight clear
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General Safety Training
General Office Safety / Emergency Procedures Slip/Trip/Fall Prevention Manual Material Handling World Safety Day Joint Health and Safety Committee (JHSC)
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Safe Lifting/Material Handling
Lifting takes place even in the office! Some tips include: Size up the load before lifting Get help if too heavy or bulky Use a cart or hand-truck if available Be aware of obstacles/trip hazards Lift with your legs, not your back Never twist your back, move your feet to turn
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General Safety Training
General Office Safety / Emergency Procedures Slip/Trip/Fall Prevention Manual Material Handling World Safety Day Joint Health and Safety Committee (JHSC)
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World Safety Day Held Once each year, it is a day with
emphasis on SAFETY! Allows us to STOP and take time to discuss SAFETY issues This year, World Safety day was held on April 28th In keeping with the UN's global emphasis, our theme for the day was "Safe Driving”
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General Safety Training
General Office Safety / Emergency Procedures Slip/Trip/Fall Prevention Manual Material Handling World Safety Day Joint Health and Safety Committee (JHSC)
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Joint Health and Safety Committee (JHSC)
Improve health and safety conditions in the workplace by identifying potential hazards and bringing them to the employer’s attention The Joint Committee (consisting of employee representatives and management) serves as an advisor to the employer by identifying and evaluating workplace health and safety concerns, and making recommendations for the satisfactory resolution of those concerns The one primary goal that directs the Joint Committee efforts, is to make the workplace safer for all employees
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5. Working Alone
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Working Alone Guidelines
“Working alone” means the performance of any work function by a worker who: (a) is the only worker for that employer at that workplace at any time (b) is not directly supervised by the employer, or another person designated as a supervisor by the employer, at any time "Working in isolation" means working in circumstances where assistance is not readily available in the event of injury, ill health or emergency E.g., driving in rural areas; working in a location of the office or warehouse which is infrequently traveled and/or in which one may be undiscovered for an extended period if injured / unconscious
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Communication System for Office Employees
If you must leave the company premises, for whatever reason, during your shift you must inform your designated Labatt contact. Upon return, you must advise the Labatt contact of your return to the site. If the individual does not respond within 15 minutes, then emergency response procedures will be initiated and employee’s manager contacted immediately. Upon completion of their shift, the employee must inform the Labatt contact of their departure.
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Communication System for Office Employees
Whenever working alone, a call-in procedure must be established with your designated Labatt contact. Inform them how long you will be in the office working alone. The call-in frequency must be no less than 2 times per 8 hours. At no point is anyone permitted to be onsite, working alone, without an established call in frequency and ready access to a telephone or other communication device(s) (This also includes, but is not limited to, weekends, off-shift hours, holidays, etc.) If the established call-in frequency goes by with no communication then the designated Labatt contact personnel will attempt to contact you via cell phone, radio or other suitable communication device.
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Communication System for Sales Employees
You must keep your iSell schedule up-to-date at all times. These schedules (e.g., iSell) must be readily available to your manager and any other designated Labatt contact(s) at all times. If you must deviate from your planned daily schedule, for whatever reason, during your shift then you must inform the designated Labatt contact. Keep your cellular phones and/or other communication devices fully charged and available at all times.
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Safety Behaviours for Sales Account Visits
Always scan the area [ 360 degree look ] when you are about to enter / exit a retail account / parking lot / parking garage / your vehicle. Have your vehicle keys out and your cell phone readily available. If it’s dark in the parking garage / area and you feel uncomfortable, do not get out of your vehicle until you find an area where there is plenty of light and activity or find another garage / area to park. If a street or alley that you have to walk down is dark or appears to be “a likely place for criminal activity”, do not walk down that street or alley alone. Find an alternative route or make certain there are other people in the area that you feel comfortable with. Be aware of who follows you into the parking lot or at the sales location, especially if you have noticed that they may have been following you for a period of time.
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Safety Behaviours for Sales Account Visits
Be aware of who is in the licensed account / customer / POC or coming out of that location(s) as you pull onto the lot or park in the street. You could be walking into a robbery in progress and unless you are vigilant you may never notice it until after you have placed yourself in harm’s way. Always “Stay Alert”. Focus on where you are and be prepared to react. If you do not feel comfortable making a sales call because of who is in the area, don’t make the delivery or sales call. Contact the local law enforcement agency and have them check out any suspicious activity that makes you feel uncomfortable. Always call your manager/supervisor to advise them of your situation [Make that call immediately! But, always ensure your safety first.]
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Safety Behaviours for Sales Account Visits
Make sure that each time that you come out to your vehicle and/or exit a building you scan the area. Never open your door for strangers…stay alert and trust your instincts. Trust your instincts – if something or someone makes you uneasy, avoid the situation or leave. Know the neighborhoods where you live and work. Check out the locations of police and fire stations, public - emergency telephones, hospitals, and restaurants, or stores that are open late.
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Safe Behaviours for your Vehicle
Always roll up the windows and lock vehicle doors, even if you are coming right back. Check inside your vehicle [back seat area] and outside your vehicle before getting in. Make it a habit that as soon as you enter your vehicle the first thing you do is to lock the doors. Avoid parking in isolated areas. Be especially alert in lots and parking garages.
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Safe Behaviours for your Vehicle
Never leave your purse, pocket book, briefcase, lap top, personal items in plain view in your vehicle…lock them up in the trunk or other secure, out of sight area. If you think someone is following you, don't head home. Drive to the nearest police or fire station, gas station, or other open business to get help. Always remove the ignition keys from the ignition and lock the vehicle, even if you are “only going to be away from the vehicle for a second”. Don't pick up hitchhikers. Ensure that you have sufficient emergency supplies available including, but not limited to : a shovel, salt, warm blanket(s), flashlight & charged batteries, extra warm clothes, hat, gloves, road flares, and jumper cables.
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It is your turn to“Shoot The Puck!!!”
How are you going to apply what you learned today in trade? Confirm understanding of Safety with your manager. Discuss with a peer how they practice safety. Be safe in your routine TODAY!
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