1. Im an Agile Test Manager: Do I really exist? A discussion and debate David Evans & Ivan Ericsson SQS Group Limited Test Management Forum London, 24th October 2007

2. © SQS Group Limited Agile Test Management | October 2007 | Page 2 Agenda Who are we? What do we think? What do you think? What have we concluded?

3. © SQS Group Limited Agile Test Management | October 2007 | Page 3 Dave Ericsson Not a real person, but a moniker in SQS to refer to us together We think frighteningly alike on most subjects in testing Just as well, since we jointly hold the title of Director of Methodology As consultants we have both served roles that could be called Agile Test Manager Dave Evans Software developer and tester for 20 years Agile convert for 5 years Prefers the term Coach or even Evangelist over Manager Ivan Ericsson Involved in testing for 12 years A Test Manager for 8, 1 year in agile Test Manager as shoeshine boy Dave Ericsson : not a real person Who are we?

4. © SQS Group Limited Agile Test Management | October 2007 | Page 4 Who are you? You have heard of Agile Software Development You have at least a reasonable sense of what it means Your organisation has had projects that called themselves agile Your organisation has completed projects that were really agile You have been a Test Manager directly involved in an Agile team Raise your hand. Keep it raised if…

5. © SQS Group Limited Agile Test Management | October 2007 | Page 5 Recap of Common Agile Characteristics Iterative development Running, tested features developed in order of business priority Responsive to changing requirements Many opportunities to re-prioritise and re-evaluate Travel light Favour conversations over documentation and formal process Customer (Product Owner) is part of the team Empowered customer rep either on-site or accessible to the team, provides constant feedback on quality and priorities Focus on delivering Business Value Everything costs, so dont do anything that doesnt add value! Test-Driven High emphasis on testing early, testing often & testing fast Restrospectives The team review and improve their own processes regularly Most Agile methods have these features in common

6. © SQS Group Limited Agile Test Management | October 2007 | Page 6 The Agile Manifesto We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, We value the items on the left more. www.agilemanifesto.org Do you agree with this? Please read all of it!

7. © SQS Group Limited Agile Test Management | October 2007 | Page 7 Canonical Agile (Scrum) Roles Customer (Product Owner) The person responsible for defining Requirements (Product Backlog items) and prioritising items for each Iteration / Sprint. Coach (Scrum Master) The person whose primary role is to remove impediments blocking the team Team of developers and testers Collaborating to produce running, tested features. Developers, testers and any specialists that may be needed (e.g. DBA, UI designer) The team are all pigs, not chickens Although testing is very high on the agenda of all good agile projects, you will be hard pressed to find the term Test Manager in any book about Agile. Hey, wheres the Test Manager?

8. © SQS Group Limited Agile Test Management | October 2007 | Page 8 Test Management Ensure independence of testing Ensure corporate standards are complied with Ensure the test effort remains state-of-the-art QA of the test effort Manage effectiveness of the test effort Manage efficiency of the test effort This is what we do. Isnt it?

9. © SQS Group Limited Agile Test Management | October 2007 | Page 9 Agile Test Management? Assumption: Ensure independence of testing What is the business value of independence? Arent the testers and developers representing the customer? Is independence more valuable than shared goals, knowledge and communication? Could the automated tests be the independent evidence? Assumption: Ensure corporate standards are complied with Is compliance more valuable than improvement and innovation? Is it more valuable than doing the right thing, right now? Could we use standards as platforms rather than cages? Assumption: Ensure the test effort remains state-of-the-art How would we do this, other than by examining and improving our own process? Does state-of-the-art testing deliver more business value? Questioning those assumptions

10. © SQS Group Limited Agile Test Management | October 2007 | Page 10 Agile Test Management? Assumption: QA of the test effort Does this need a TM, or could the quality of the test effort be measured by the customers level of confidence in the test coverage and satisfaction with the product? Assumption: Manage effectiveness of the test effort Can the customer make the decision on what is good enough? Isnt the team collectively responsible for the effectiveness of testing? Assumption: Manage efficiency of the test effort If features are estimated (for development and testing effort) and completed within short time-boxes, wont any inefficiencies be transparent? As long as we achieve the appropriate quality levels within the teams group estimates, does it matter how we get there? Questioning those assumptions

11. © SQS Group Limited Agile Test Management | October 2007 | Page 11 Your Thoughts As a Test Manager, what value could you deliver to an Agile project? Is this enough to justify your salary? How would you position your role in a classic agile team? Would the whole team be satisfied with this? What are the risks to a project of having no TM involvement? Are there other ways to mitigate these risks? Can we reconcile these positions?

12. © SQS Group Limited Agile Test Management | October 2007 | Page 12 Our Thoughts All the activities of Test Management have a valid role, somewhere The Test Manager needs to determine where and when Understand when to wear different hats as manager, coach, test expert etc. Focussing relentlessly on business value might make us do a better job of management Let the team be self-organising: do less man-management Consider how your responsibilities helps the team get better at delivering value Manage testers better by helping them do their job well Lead by example: do what they do, at least some of the time Understand their issues, observe their problems first-hand Be an amplifier of information about quality to all who care Dont hoard or own this information Dont try to own Quality If you do, no-one else will take responsibility for it Some possible ways through…

13. © SQS Group Limited Agile Test Management | October 2007 | Page 13 Thanks! Any other questions or thoughts, feel free to contact us. David.Evans@sqs-uk.com Ivan.Ericsson@sqs-uk.com

14. SQS Group Limited 120 Moorgate London EC2M 6SS United Kingdom Phone:+44 (0) 2074 484620 Fax:+44 (0) 2074 484651 David.Evans@sqs-uk.com Ivan.Ericsson@sqs-uk.com David.Evans@sqs-uk.com Internet: www.sqs-uk.comwww.sqs-uk.com