1. Culture Web of Leicester

2. Source: Johnson and Scholes, Exploring Corporate Strategy

3. Stories
We are learning but we are not good at making stuff normal
Have you been done yet?
It is a fad, it won't last like Springboard and Sunrise
Unified Administration
Symbols
Shiny IT solutions attract interest - leads to pressure on IT
Prince "The University"
Managers in offices
No central point for student queries - customer is not really important
Change focus on admin not academic
We don't change because we are looking for the big one
Athena Swan
Power Structures
Academics are a bit like the chefs in the restaurant
Hard to share successes
Hierarchical
Strong bonds exist between academics and admin staff in departments
Academics live and thrive on evidence
Org Structure
We are an industrial estate with lots of companies and no common purpose
Fear
Remits - who is doing what?
Middle Managers struggle to embed change
Managers are not close enough to the action!
Our managers are one of the keys
Control Systems
Policies, reward and development don't fit the new world
It is always about SAVINGS and EFFICIENCIES MEASURED IN THE TRADITIONAL WAY
Budgets, approvals and PAPER
Measures - we are free fall
Rituals and Routines
In academic departments we lurch from event to event and we have no time to do anything else - feels like 2 jobs!
Traditional approach "tell" and "train"
We get caught up in the "right" terminology
Project Management lies in IT
Traditional - everyone in their place
We know involving staff works
University of Leicester
We do too much detail and lose the way
Conservative and traditional
We want to change

4. Cultural web of the NHS
Source: Johnson and Scholes, Exploring Corporate Strategy