1. ARE YOU RUNNING YOUR BUSINESS OR
IS YOUR BUSINESS RUNNING YOU?

2. Control Profit People Hitting the Ceiling Nothing’s Working
FRUSTRATIONS
Control
Profit
People
Hitting the Ceiling
Nothing’s Working

4. 8 Questions

5. 8 QUESTIONS 1. Core Values? 2. Core Focus? 3. 10-Year Target?
4. Marketing Strategy?
5. 3-Year Picture?
6. 1-Year Plan?
7. Quarterly Rocks?
8. Issues?

6. 8 Questions
Shared by all

7. Right People

8. THE PEOPLE ANALYZER + + + + + – +/– + +/– Humbly confident
Grow or die
Help first
Do the right thing
Do what you say
Name + + + + +
Sally Jones
John Smith
George Wilson –
+/– +
+/–
The Bar

9. Right People
Right Seats

10. THE ACCOUNTABILITY CHART
Visionary
Integrator
Sales/Marketing
Operations
Finance

11. GWC G W C Get It Want It Capacity to Do It Function Name
––––––––––––––––––––––––––––––

12. THE PEOPLE ANALYZER – Get it Want it Capacity + + + + + +/– + +/– Y Y
Grow or die
Help first
Do the right thing
Do what you say
Humbly confident
Name
Sally Jones
John Smith
George Wilson + + + + + –
+/–
The Bar +
+/– Y Y Y

13. Scorecard

14. YOUR SCORECARD

15. SCORECARD MEASURABLES
Weekly Revenue
Cash Balance
Sales Calls
Sales Meetings
Proposals
Closed Business
Customer Satisfaction
Accounts Receivable
Accounts Payable
Errors
Utilization/Capacity

16. Scorecard
Measurables

18. Issues List
IDS

19. THE ISSUES SOLVING TRACKD S
Identify
Discuss
Solve

20. Documented

21. People Marketing Sales Operations Accounting Customer Retention
CORE PROCESSES
People
Marketing
Sales
Operations
Accounting
Customer Retention

22. Documented
Followed by All

23. Rocks
Meetings

24. THE LEVEL 10 MEETING Good News 5 Mins Scorecard 5 Mins
Rock Review Mins
People Headlines Mins
To-Do List Mins
IDS Mins
Conclude Mins

26. V/TO Accountability Chart Rocks Level 10 Meeting Scorecard
FOUNDATIONAL TOOLS
V/TO
Accountability Chart
Rocks
Level 10 Meeting
Scorecard

27. Contact Information
Beckie Hayes EOS Implementer/President Merchab Consulting Group, Inc