2. Enterprise Network Management (E-05)
Silos Need Not Apply

3. Technology is changing!

4. Network Management Challenges
VOIP
Convergence of Voice and Data
Mobile workforce
Mobile customers
Work-at-home
Network Attached Storage (NAS)

5. Indirect Technology Changes
Virtualization
Grid Computing
SOA
Web 2.0 and beyond
Extreme Transaction Processing (XTP)
Geoplexes

6. Shouldn’t focus on one building…

7. When the whole city is out there

8. Is the application available…
If the lines are up…

9. And the servers are gone?

10. Network Management is key
Network connects customer to the business

11. But without information…
There is little or no benefit to the customer

12. In today’s world…
Everything is changing faster than ever

13. 99% Uptime Network Availability
7.2 hrs of downtime per month in a 7X24 environment
2.7 hrs of downtime per month for traditional work week

14. It’s a Network Problem Can no longer afford…
Enterprise Command Center without research to say…
It’s a Network Problem

15. And the associated
Network Response…

16. Idle Web Server
It must be the network, right?

17. Wider View
Display the database server at the same time, and the correct diagnosis becomes obvious.

18. In Addition… Network Management needs to react quickly when…
An application moves
A business process changes
Server locations change
Work hours and locations change

19. So How Do We Do It? Enterprise Views End-to-End Trending
Simulation/Modeling

20. Being Proactive
Knowing of a problem two years in advance means actions can be scheduled instead of interrupt-driven reactions to problems

21. Your job isn’t easy
Lots of moving parts

22. With People, Processes, Tools…
People – competent, trained staff that understands technology, the business and its processes
Processes – step-by-step methodology that returns consistent, repeatable results
Tools – homegrown or vendor to quickly gather and analyze usage, technical data, making staff more productive

23. And Common Goals

24. You can take an Enterprise View