1. What How Why First Seen, Heard, Experienced (Concrete)
Leadership – workforce- clients composition
services provided
multimedia materials
communicational language
space distribution at workplace
employees dress code
First Seen,
Heard,
Experienced
(Concrete)
How
Tone and format of communications
Spoken language(s)
Use of personal and common space
Everyday interactions and patterns of intra organizational communication, time management, conflict, successes, leadership, struggles, gender expectations, etc.
Mostly Unconscious Mostly Conscious
Unspoken Rules & Preferred Behaviors
12:50PM (10 MIN)
Introduce the Iceberg Model of Culture as a way to better understand the organizational culture of your institution. Explain each level briefly.
Ask participants to group by 3-5 and write a couple of examples of the current organizational culture for each level. Provide post its for these task. Remind them not to over think their examples and to be as specific as possible.
[E.g. concrete level: business casual dressing code, for the behavioral level: is the preferred form of communication, and for symbolic: diligence is a highly appreciated value in the organization]
Ask participants to stick their post its on the flipchart you had prepared before, read thorugh and group examples in dialogue with the group.
Ask the group:
Looking at our organizational culture from a lens of diversity, inclusion and equity, What are some elements that may be experienced as disinviting by disenfranchised populations in our social context? What are some elements that may be experienced as inviting by disenfranchised populations in our social contect?
Ask participants to pair share and briefly share their thought on these two questions.
Ask participants to share some of their answers with the bog group, again ask them to keep these thoughts as you continue to dig deeper in these topics.
Why
Identity, kinship, othering, race, gender, competence, innocence, worth, humanity, Nature, worldview, God, spirituality, conflict, individual, community, competition, competence, political ideologies, etc.
Values and
Beliefs
(Symbolic)
ICEBERG MODEL OF CULTURE. References: Nitza M. Hidalgo, Multicultural Teacher Introspection (2013), Indiana Department of Education – Language Minority and Migrant Program –

2. INSTITUTIONALIZED PREFERENCES
structural inequities
1:09 (1MIN)