1. Property Management Center
Tenant Work Order
and
Preventative Maintenance
Organized and Efficient Management of Tenant Work Orders and Preventative Maintenance

2. Property Management Center
Albuquerque Plaza has been using CIMASOFT systems for over Nine years:
“Your rave reviews are earned… I spoke today with a new tenant and instructed her on the use of our work order system. She was duly impressed with it, so you can see it makes a difference to our tenants. We also use it as a marketing tool to say how wonderful our buildings are and how quickly we respond. You have done a nice job.”
Tenants have reported that the system is very simple to use and has what they need.
Property Management Team has successfully managed daily Tenant work orders from quick response to final bill back.
Property Management Team is now successfully managing Preventative Maintenance work orders from forecast to history.

3. Preventative Maintenance
Property Management Center
Streamlined Efficiency
Data Entry – Initial Load to Daily Updates
Workflow – Tenant Submit to Admin Complete
Push Notification – Field Team and Tenant
Accessible Capability
Microsoft Azure Cloud – Scalable and Secure
Any Browser - Full Screen and Mobile Layouts
Unlimited Users – Administrative and Tenant
Auto Messaging - and Text
Flexible Configuration
Workflow – Steps and Schedule
Work Orders – Types and Content
Equipment – Specs and History
Analytics – Dashboards and Reporting
Tenant Work Order
and
Preventative Maintenance
Consistent High Quality Tenant Services and Controlled Maintenance Costs

4. Core Tenant Work Order Process
Property Management Center
Core Tenant Work Order Process
and Text Message to Assignee
and Text Message to Internal Staff and Tenant
and Text Message to Internal Staff and Tenant
Tenant
New Work Order
Type
Detail
Work Order 1
Assigned Date & Time
Performed Date & Time
Completed Date & Time
Type Detail
Status
History
Work Order 2
Tenant
History
Work Order History
WO 1 Completed ($)
WO 2 Completed ($)
WO 3 Completed ($)
Open Work Order List
All Open Work Orders Listed
Tenant 1 New WO Assigned To
Tenant 2 Pending WO Assigned To
Tenant 3 Completed WO Assigned To
Analytics and Reporting
Tenant Billing
WO History

5. Tenant Work Order Process – Tenant Portal
Property Management Center
Tenant Work Order Process – Tenant Portal
WO: M15819
(Synergy Ventures Melanie Chavez) Can we please get a vacuum to clean floors from construction stuff left behind.
Thank you!, Vacuum
SUBMITTED ON: February :46 AM

6. Tenant Work Order Process – Admin Portal
Property Management Center
Tenant Work Order Process – Admin Portal

7. Core Preventative Maintenance Process
Property Management Center
Core Preventative Maintenance Process
Equipment
Detail
PM Schedule
PM 1
PM 2
PM 3
PM Work Order 1
Assigned To
Equipment Detail
PM 1
Status
History
PM Work Order 2
PM 2
Generate Monthly PM WOs
PM Schedule Items for Month
PM 1 New WO WO 1
PM 2 New WO WO 2
PM 3 Skip WO
Equipment
Detail
History for Month
PM 1 Completed
PM 2 Completed
PM 3 Skipped
Analytics and Reporting
PM Forecast
PM History

8. Preventative Maintenance – Admin Portal
Property Management Center
Preventative Maintenance – Admin Portal

9. Preventative Maintenance – Admin Portal
Property Management Center
Preventative Maintenance – Admin Portal

10. Implementation Setup Fee (Data and Configuration) $2,200 per Location
Property Management Center
Setup Fee (Data and Configuration) $2,200 per Location
Data Import / Bulk Entry
User Accounts and Permissions
Computer and Device Setup
Monthly Fee (License, Hosting and Support)
Tenant Work Order $495 per Location
Preventative Maintenance $325 per Location
* Property Management Office up to 3 Buildings = Location

11. Preventative Maintenance
Next Actions
Property Management Center
Tenant Work Order
and
Preventative Maintenance
Accept License Agreement with Deposit
Setup and Configure Each Location
Schedule Training (Webinar and PowerPoint)
Actively Support