1. Partners in Communication Checklist - café
Thank you for agreeing to be a Mystery Shopper for the Partners in Communication Project.
Please fill in this checklist, and let us know what you think of using the cafe
__________________________________________________
Date ______________________________

2. What was the name of the café that you visited?
How did you know what was on the menu?
Please ask the staff if they have a large print or easy read menu, then note what they said.

3. Did you find that the staff in the café were helpful?
How did you know how much your bill was?
Were the signs in the café easy to understand?

4. How many stars would you give your cafe trip today?
How many stars would you give your cafe trip today? 1 2 3 4 5
What was the best thing about your trip?
What was the worst thing about your trip?
What would make your cafe trips better?