Presentation is loading. Please wait.

Presentation is loading. Please wait.

Health Literacy: from concept to improving consumer outcomes

Published byDaniel Page Modified over 5 years ago

Similar presentations

Presentation on theme: "Health Literacy: from concept to improving consumer outcomes"— Presentation transcript:

1 Health Literacy: from concept to improving consumer outcomes

2 My experience with health literacy
Family RN/Discharge Planner Chair of TEHS Health Literacy Committee

3 Accreditation National Standards

4 What is Health Literacy?

5 Health Literacy Environment
Way Finding Printed Communication Oral Exchange Technology Audit tools gaps action plan - resources, guidelines

6 Becoming a Health Literate Organisation
Policies Champions Staff training Monitoring CQI

7 Shared decision making
Health Literacy Consumer Understanding Improved health outcomes Empowerment Participation in care Shared decision making

Download ppt "Health Literacy: from concept to improving consumer outcomes"

Similar presentations

Crucial issues in Indigenous Education: Is it a level playing field? A series of propositions to stimulate energetic discussion around issues in Indigenous.

Crucial issues in Indigenous Education: Is it a level playing field? A series of propositions to stimulate energetic discussion around issues in Indigenous.
A Consumer Organisation Perspective: Important issues for patient decision aids. Donna Stephenson Policy Director.

A Consumer Organisation Perspective: Important issues for patient decision aids. Donna Stephenson Policy Director.
Standard 5: Patient Identification and Procedure Matching Nicola Dunbar, Accrediting Agencies Surveyor Workshop, 10 July 2012.

Standard 5: Patient Identification and Procedure Matching Nicola Dunbar, Accrediting Agencies Surveyor Workshop, 10 July 2012.
Australian Health Service Safety and Quality Accreditation Scheme Advice Centre Network Meeting Margaret Banks Senior Program Director February 2013.

Australian Health Service Safety and Quality Accreditation Scheme Advice Centre Network Meeting Margaret Banks Senior Program Director February 2013.
LEARNING WALKS How we can share good practice and learn from one another.

LEARNING WALKS How we can share good practice and learn from one another.
Citizen Stewardship Outcome Increase the number and diversity of trained and mobilized citizen volunteers with the knowledge and skills needed to enhance.

Citizen Stewardship Outcome Increase the number and diversity of trained and mobilized citizen volunteers with the knowledge and skills needed to enhance.
Introduction to Clinical Governance

Introduction to Clinical Governance
Update on the Australian Commission on Safety and Quality in Health Care Update on the Australian Commission on Safety and Quality in Health Care Presentation.

Update on the Australian Commission on Safety and Quality in Health Care Update on the Australian Commission on Safety and Quality in Health Care Presentation.
You can make health services healthier Health Care Consumers’ Association of the ACT Inc.

You can make health services healthier Health Care Consumers’ Association of the ACT Inc.
Structural barriers to improving Aboriginal and Torres Strait Islander health: The ABCD Extension Project.

Structural barriers to improving Aboriginal and Torres Strait Islander health: The ABCD Extension Project.
QUALITY QUALITY What is in Health Care ? QUALITY as defined by CUSTOMERS Internal & External QUALITY as defined by CUSTOMERS Internal & External.

QUALITY QUALITY What is in Health Care ? QUALITY as defined by CUSTOMERS Internal & External QUALITY as defined by CUSTOMERS Internal & External.
Quality control of studies in Lithuania Renata Bilbokaitė, The highest specialist for quality Šiauliai university.

Quality control of studies in Lithuania Renata Bilbokaitė, The highest specialist for quality Šiauliai university.
Patient Groups & Consumer Champion Julian Maw Chair of Harrow LINk.

Patient Groups & Consumer Champion Julian Maw Chair of Harrow LINk.
Connecting social & civic participation with codesign in health services, in age- friendly Auckland Carol Hayward.

Connecting social & civic participation with codesign in health services, in age- friendly Auckland Carol Hayward.
Linking community with key research implementation activities Improving the Culture of Hospitals Project John Willis Project Manager Improving the Culture.

Linking community with key research implementation activities Improving the Culture of Hospitals Project John Willis Project Manager Improving the Culture.
Hertfordshire Partnership NHS Foundation Trust Quality and Safety Jonathan Wells Head of Practice Governance July 2010.

Hertfordshire Partnership NHS Foundation Trust Quality and Safety Jonathan Wells Head of Practice Governance July 2010.
Wilma Alvarado-Little, MA, MSW October 19, 2015 Roundtable on Health Literacy Institute of Medicine Integrating Health Literacy, Cultural Competency, and.

Wilma Alvarado-Little, MA, MSW October 19, 2015 Roundtable on Health Literacy Institute of Medicine Integrating Health Literacy, Cultural Competency, and.
There are 6 main components to Care Provider’s Committed to Quality Program: Visionary Leadership Mission Statement Customer Satisfaction Employee Satisfaction.

There are 6 main components to Care Provider’s Committed to Quality Program: Visionary Leadership Mission Statement Customer Satisfaction Employee Satisfaction.
SIGN ROCKETS & Implementation Support Ali El-Ghorr Implementation Advisor SHTG/12 June 2009/Paper 02 HSRE_SHTG_Meetings_10 06 09_Paper 2_ SIGN Rockets.

SIGN ROCKETS & Implementation Support Ali El-Ghorr Implementation Advisor SHTG/12 June 2009/Paper 02 HSRE_SHTG_Meetings_ _Paper 2_ SIGN Rockets.
The International Society for Quality in Health Care (ISQua) – Guidelines.

The International Society for Quality in Health Care (ISQua) – Guidelines.

Similar presentations

Ads by Google