Presentation on theme: "Fraud in cross-border e-commerce 2014-04-01 Director Tomas Kybartas."— Presentation transcript:
Fraud in cross-border e-commerce 2014-04-01 Director Tomas Kybartas
Criminal laws of the Member States EU legislation Directive 97/7/EC on the protection of consumers in respect of distance contracts Directive 2011/83/EU on consumer rights Directive 2005/29/EC on Unfair Commercial Practices Directive 93/13/EEC on unfair terms in consumer contracts Directive 2007/64/EC on Payment Services (PSD)
Scope Inform consumers about the problems and risks faced when shopping online Presentation of most common case study New threat Fraud prevention Benefit Conscious consumers Less cross-border e- commerce fraud
What is a scam? How do scammers target consumers? How to avoid fraud in cross-border e-commerce? How to ensure the safety of e-purchases? What are the most common frauds that consumers face? How are consumers protected when engaging in e- commerce? Is this sufficient? How could ECC-Net help improve consumer knowledge of scams?