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Metrics that Matter ® MTM Admin Training
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Purpose Your organization is using Metrics that Matter ® (MTM) to:
Collect evaluations / tests for training Improve learning effectiveness and impact Communicate results Today’s session Schedule classes in MTM Collect evaluations / tests © 2011, KnowledgeAdvisors
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Agenda MTM Admin Overview Schedule Classes Class & User Administration
Collect Evaluations Wrap-up © 2011, KnowledgeAdvisors
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Logging into MTM www.metricsthatmatter.com/mtm View announcements
Register for workshops and events Register for MTM training sessions © 2011, KnowledgeAdvisors
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Hands-On: Log into MTM Open your web browser
Go to Bookmark this page Login © 2011, KnowledgeAdvisors
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Admin Menu Help Admin Favorites
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MTM Admin – Schedule Training
Tools Covered Today Tools for Scheduling Classes Tools for Collecting Evaluations
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MTM Admin – Manage Evaluations
Tools Covered Today Tools for Scheduling Classes Tools for Collecting Evaluations
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MTM Evaluation Process
Purpose of administration Collect evaluations Tag evaluations with class information (instructor, date, learning methodology) Populate reports LMS integration can eliminate administration Schedule Classes Collect Evaluations View Reports © 2011, KnowledgeAdvisors
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MTM Evaluation Process
Add Courses Add Locations Add Instructors Schedule Classes Collect Evaluations View Reports © 2011, KnowledgeAdvisors
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MTM Evaluation Process
Schedule Classes Collect Evaluations View Reports © 2011, KnowledgeAdvisors
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MTM Evaluation Process
Schedule Classes Collect Evaluations View Reports © 2011, KnowledgeAdvisors
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Schedule Classes Objectives Add Courses Add Locations
Add Instructors Objectives Add Courses Add Locations Add Instructors Schedule Classes Schedule Classes Collect Evaluations View Reports © 2010, KnowledgeAdvisors
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Scheduling Classes Evaluations must be attached to a class
Standard Learning Methodologies: Instructor Led Training Online Facilitated Self-Paced, Web-Based Add 1 or more instructors for ILT and Online Facilitated © 2011, KnowledgeAdvisors
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Hands-On: Navigate to Add Class
Click Administration > Schedule Training To the right of Classes, click Add If Learning Provider is visible as first box, choose the appropriate one © 2011, KnowledgeAdvisors
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Add Courses Courses describe the content delivered
For example: Project Management Fundamentals Classes occur on specific dates with specific instructors Do not use for certified technology courses (Microsoft, Cisco, Adobe, CompTIA, etc.) © 2011, KnowledgeAdvisors
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Hands-On: Add Course On the Add Class page...
In the Course box, select the course from the drop-down menu If not found, click the Add link to the right Enter the Course Name Select the Default Post Event Survey Select the Course Type Click Save Do not use for certified technology courses (Microsoft, Cisco, Adobe, CompTIA, etc.) © 2011, KnowledgeAdvisors
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Associate Certified Courses
Commercial Learning Providers only Associates official courses to your account Makes ratings visible to Content Providers Assigns proper evaluation © 2011, KnowledgeAdvisors
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Hands-On: Associate Course
Commercial Learning Providers only On the Add Class page… Click Add Certified Course Enter course name or number Select Contains Select Content Provider Click Search Check the Add boxes Click Add to My Courses © 2011, KnowledgeAdvisors
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Add Locations Most organizations use cities as location names
Alias can be used in a URL to access evaluation Use a single word (no spaces) Explained further later today © 2011, KnowledgeAdvisors
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Hands-On: Add Location
On the Add Class page… In the Location box, select the Location from the drop-down menu If not found, click the Add link to the right Enter the location Name Enter a single word as the Alias Select the Time Zone Enter any Certification IDs Click Save Commercial Learning Providers only © 2011, KnowledgeAdvisors
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Add Instructors Creates instructor that can be scheduled in classes
Do not use for certified Microsoft, Novell, or Cisco instructors Creates instructor that can be scheduled in classes Creates instructor user account for reporting Can only see their own class data Uncheck if instructor should not access MTM © 2011, KnowledgeAdvisors
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Hands-On: Add Instructor
On the Add Class page… If instructor is not in Instructor box, click the Add link to the right Select the Instructor User Group Enter First Name, Last Name and Enter Login Click Save Do not use for certified Microsoft, Novell, or Cisco instructors © 2011, KnowledgeAdvisors
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Associate Certified Instructors
Commercial Learning Providers only Associates existing certified instructor Does not create new users Certifications: Microsoft (MCP), Novell (CNI), Cisco (CCSI) © 2011, KnowledgeAdvisors
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Hands-On: Associate Instructor
Commercial Learning Providers only On the Add Class page… Click Add Certified Instructor Select Organization Select Certification Program Enter Last Name and Certification ID Click Search Click Associate © 2011, KnowledgeAdvisors
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Hands-On: Add Class On the Add Class page…
Complete remainder of Class Add form Select appropriate Learning Methodology Instructor Led = Classroom training Online Facilitated = Virtual instructor led training Self-Paced Web-Based = eLearning Select start and end dates Click Save © 2011, KnowledgeAdvisors
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Class & User Administration
Add Courses Add Locations Add Instructors Objectives Edit Classes Manage Resources Add Users Schedule Classes Collect Evaluations View Reports © 2010, KnowledgeAdvisors
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Search for Classes Select dates of class
Required Select dates of class eLearning: Include Web-Based/Self-Paced Classes Optional Enter additional information to filter search Use Begins With / Contains © 2011, KnowledgeAdvisors
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Hands-On: Search for Class
Click Administration > Schedule Training Click Search to the right of Classes Enter date range of recently added class Click Search © 2011, KnowledgeAdvisors
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Edit Classes Action Description Edit Survey Summary Audit Copy
Change course, instructor, dates, etc. Survey Change surveys, open dates, forms Summary Obtain URLs for each survey Audit View record of changes to class Copy Create a duplicate class Multi Add Create duplicate classes on different dates Delete Delete classes that have not collected data © 2011, KnowledgeAdvisors
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Manage Resources Manage Courses, Locations, and Instructors from the Schedule Training page Use to add multiple items at once, use Save & Add New button Find and edit existing items © 2010, KnowledgeAdvisors
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Add Admin and Reporting Users
Instructor MTM Admin Capabilities Full None MTM Reporting Capabilities Limited to own classes # Available See contract Unlimited Select appropriate group on Add User page © 2011, KnowledgeAdvisors
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Hands-On: Add User Click Administration > Schedule Training
Click Add to the right of Users/Instructors Select the right User Group Enter First Name, Last Name and Enter Login Click Save © 2011, KnowledgeAdvisors
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Collect Evaluations Objectives
Add Courses Add Locations Add Instructors Objectives Understand Approaches to Collect Evaluations Identify Best Approach Practice Approach Schedule Classes Collect Evaluations View Reports © 2010, KnowledgeAdvisors
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Approaches to Collect Evaluations
Description Best for Alias URL Simple URL that displays available evaluations In-class evaluations (requires computers) Automatic s invite learners to complete evaluations Classes without computers, high volume training, eLearning Paper Collect paper evaluations and manually enter Students without addresses and no computers in class © 2011, KnowledgeAdvisors
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Alias URL www.metricsthatmatter.com/alias Unique to each organization
Displays all classes with open evaluations Classes appear within 1 hour of scheduling © 2011, KnowledgeAdvisors
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Custom Alias www.metricsthatmatter.com/alias/customalias
Reduce list of classes Limit to location, instructor, client, form type, or learning methodology Location Alias © 2011, KnowledgeAdvisors
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Hands-on: Custom Alias
Click Administration > Manage Evaluations Click Search to the right of Custom Alias Click Search, note the vendor alias Click Add Custom Alias button Type: ilt Click Learning Methods Select Instructor Led Click Add Go to © 2011, KnowledgeAdvisors
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Email Evaluations Work with KnowledgeAdvisors to set up email forms
Enroll students in each class MTM distributes s automatically Response rates typically 65% Personalize forms and use reminders Instructors must explain evaluation process and purpose in class © 2011, KnowledgeAdvisors
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Hands-On: Enroll Students
Click Administration > Schedule Training Click Search to the right of Students Search for the recently added class Select Enrollments from the drop-down menu and click Go Enter addresses manually or copy and paste list of enrollments Click Clean & Sort Click Enroll Students * This can also be done on the Class Add page if students roster is available at the time of class creation © 2011, KnowledgeAdvisors
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Paper Evaluations Only use paper when necessary
No computers in class AND Students don’t have addresses Collect paper evaluations in class Use Manual Eval Entry tool to enter evaluations Consider outsourcing paper entry to KnowledgeAdvisors © 2011, KnowledgeAdvisors
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Hands-On: Enter Paper Evaluations
Click Administration > Manage Evaluations Click Add to the right of Manual Eval Entry Search for class Select Enter Evals and click Go © 2011, KnowledgeAdvisors
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Wrap-Up Summary Q&A Evaluation 1 April 2017 © 2011, KnowledgeAdvisors
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Summary Objectives Understand evaluation process
Add courses, locations, instructors, users Schedule classes Collect evaluations 1 April 2017 © 2011, KnowledgeAdvisors
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Thank you! For on-going support and questions, please contact your Services Team at KnowledgeAdvisors or 1 April 2017 © 2011, KnowledgeAdvisors
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