1. Personal Effectiveness
Unit introduction
Tutor - Ainsley Smith

2. Personal Effectiveness Today’s Session
Introduction to the Unit sessions
Introduction to “Personal Effectiveness”
Course Aims
Course Assessment

3. Personal Effectiveness
Unit introduction
Week 2
Identifying learning and development needs
Assignments
Week 3
Presentation Skills
Week 4
Decision Making
Week 6
Assertiveness
Week 7
Team Building

4. Personal Effectiveness
Unit introduction
Week 10
Communication
Week 11
Time Management
Week 14 & 15
Intro to Project Management

5. Personal Effectiveness ?
Employers seek a range of skills and qualities from graduate applicants.
Listed on the handout are some of the skills often referred to as “transferable “ or “Personal effectiveness” skills.
Personal eff intro2.doc

6. Personal Effectiveness ?
The ability to:
demonstrate a willingness and ability to learn and acquire knowledge.
be creative, innovative and original in one's approach to research.
demonstrate flexibility and open-mindedness.
demonstrate self-awareness and the ability to identify own training needs.
demonstrate self-discipline, motivation, and thoroughness.
recognise boundaries and draw upon / use sources of support as appropriate.
show initiative, work independently, and be self-reliant.

7. Personal Effectiveness
Identify learning and development needs
Carry out a personal skills audit
Carry out a professional skills audit
Develop a personal/professional development plan
Carry out personal/professional development plan

8. Course aims
In relationship to the learning and application of skills at work increased levels of:
Empathy
Self Esteem
Confidence

9. Course aims cont.
Address the requirements of essential personal competencies regarding:
Acting assertively
Communication skills
Improving personal innovation
Developing personal intuition
Do you
Have difficulty managing people
Have difficulty delegating tasks
Like a quiet life, rather than standing up for yourself
Afraid to argue with your boss or people in authority
Hate speaking in meetings
Hate giving presentations
Feel regularly slighted or overlook
Have difficulty setting people deadlines
If the answer is yes to many of the previous questions then perhaps you need some tips on how to be more assertive
Communication skills
Good communication is about ensuring that the meaning of the sender’s message content is the one understood by the recipient.
As there are many complexities involved with both the sending and the receiving of messages this is not a simple task.
Of particular importance are the effective domain aspects of the transmitter and receiver of a message.
Innovation
Ability to be creative in all of the aspects of our life can enhance it beyond belief. Since creativity enhances with practice – thinking out of the box – lateral thinking
Intuition
Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going.
Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.

10. Course aims cont. Acting assertively
Do you find it embarrassing when people compliment you
Hate telling other people they are wrong
Feel you are taken advantage of
Like a quite life, rather than standing up for yourself

11. Course aims cont. Do you Have difficulty managing people
Have difficulty delegating tasks
Like a quiet life, rather than standing up for yourself
Afraid to argue with your boss or people in authority
Hate speaking in meetings
Hate giving presentations
Feel regularly slighted or overlook
Have difficulty setting people deadlines
Do you
Have difficulty managing people
Have difficulty delegating tasks
Like a quiet life, rather than standing up for yourself
Afraid to argue with your boss or people in authority
Communication skills
Good communication is about ensuring that the meaning of the sender’s message content is the one understood by the recipient.
As there are many complexities involved with both the sending and the receiving of messages this is not a simple task.
Of particular importance are the effective domain aspects of the transmitter and receiver of a message.
Innovation
Ability to be creative in all of the aspects of our life can enhance it beyond belief. Since creativity enhances with practice – thinking out of the box – lateral thinking
Intuition
Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going.
Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.

12. Course aims cont.
If the answer is yes to many of the previous questions then perhaps you need some tips on how to be more assertive
Do you
Have difficulty managing people
Have difficulty delegating tasks
Like a quiet life, rather than standing up for yourself
Afraid to argue with your boss or people in authority
Communication skills
Good communication is about ensuring that the meaning of the sender’s message content is the one understood by the recipient.
As there are many complexities involved with both the sending and the receiving of messages this is not a simple task.
Of particular importance are the effective domain aspects of the transmitter and receiver of a message.
Innovation
Ability to be creative in all of the aspects of our life can enhance it beyond belief. Since creativity enhances with practice – thinking out of the box – lateral thinking
Intuition
Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going.
Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.

13. Course aims cont. Communication skills
Good communication is about ensuring that the meaning of the sender’s message content is the one understood by the recipient.
As there are many complexities involved with both the sending and the receiving of messages this is not a simple task.
Of particular importance are the effective domain aspects of the transmitter and receiver of a message

14. Course aims cont. Innovation Intuition
Ability to be creative in all of the aspects of our life can enhance it beyond belief. Since creativity enhances with practice – thinking out of the box – lateral thinking
Intuition
Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going.
Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.
Intuition
Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going.
Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.

15. Course aims cont.
Address the requirements of essential personal competencies regarding:
Managing one’s time
Focusing on results
Making decisions
Solving problems

16. Course Assessment Assignment 1- Action Plans and reviews
This assignment is designed to show your skills, and progress, in following up on the personal development actions identified by your personal development GAP analysis
Assignment 2 - Personal Competence report
Understanding of personal and professional development concepts and techniques

17. Personal Effectiveness
Brief Overview of Unit Sessions
Time Management Matrix
Communication
Team Building
Decision Making Tools

18. Time Management Matrix
Important
Urgent
Not Urgent
Crisis
Pressing Problems
Deadline driven projects
Prevention
Relationship building
Recognising new opportunities
Planning, recreation
Not Important
Interruptions, some calls
Some mail, some reports
Some meetings
Popular activities
Trivia
Some mail
Some phone calls
Time wasters
Use the Pareto Principle, known as the 80/20 rule, (invented by Vilfredo Pareto ( ))
80% of business comes from 20% of clients
80% of results come from 20% of time
only 80% of the time allocated to a task will actually be available
80% of wealth is owned by 20% of the population
Only 20% of the day is spent on important tasks
80% of the day just gets used up

19. Interviews are often a good test of your communication skills
Tone of your voice
How well you sell yourself
How you look
Formal presentation skills
Interviews
How well you answer questions
How well you communicate generally
Body Language
Interpersonal skills

20. Team building ingredients Ingredients seen as important to the successful set-up and launch of such team efforts include:
Selection of participants
Establishing goals
Allocation of roles within the team
Harmonizing personality types
Training on how to work together
Support within the team
Making effective use of resources
Communication between team members and leaders

21. Decision Making Tools SWOT Decision tables Decision trees
Porters Model of Competitive Rivalry
The Boston Consulting Group Matrix
Linear programming
Computer modelling
There are a broad range of computer packages available to help with better decision making, for example:
Linear programming can be used to help managers ensure efficiency in areas such as production, labour scheduling, or production mixes
Computer modelling can be used to organise efficient transportation and queuing systems

22. Decision Making Tools
There are a broad range of computer packages available to help with better decision making, for example:
Linear programming can be used to help managers ensure efficiency in areas such as production, labour scheduling, or production mixes
Computer modelling can be used to organise efficient transportation and queuing systems

23. Decision Making Tools
SWOT Analysis (also known as TOWS analysis) is a powerful technique for understanding your Strengths and Weaknesses, and for looking at the Opportunities and Threats you face

24. Decision Making Tools Discover new opportunities.
Manage and eliminate threats.
Used in a business context, it helps you carve a sustainable niche in your market.
Used in a personal context, it helps you develop your career in a way that takes best advantage of your talents, abilities and opportunities. Click here for Business SWOT Analysis, here for Personal SWOT Analysis.

25. How to use the tool:
Write down answers to the following questions:
Strengths:
What do you do better than anyone else?
In looking at your strengths, think about them in relation to your competitors – in the job market
Weaknesses:
What could you improve?
What should you avoid?
Again, consider this from an internal and external basis: Do other people seem to perceive weaknesses that you do not see?
Opportunities:
Where are the good opportunities facing you?
Alternatively, look at your weaknesses and ask yourself whether you could open up opportunities by eliminating them.
Threats:
What obstacles do you face?
What is your other people doing?

26. Decision Making Tools
SWOT analysis provides a framework for analysing events at a particular moment in time.
Personal values and objectives can heavily influence the way that events are perceived and hence bring bias to the identification of SWOT

27. A SWOT by an individual manager could look like this:

29. Decision Making Tools Decision trees
Although harder to manipulate than decision tables, are easier to understand and so good for communication. They are also better for showing sequences of actions than decision tables

30. Decision Trees pay base salary Salaried
pay hourly wage, absence report
< 40
Hourly
pay hourly wage
= 40
> 40
pay hourly wage, pay overtime wage

31. Possibly get a second opinion
Sometimes it is difficult to see the wood for the trees
A trusted friend, relative or work colleague may help you get a truer picture regarding
some/all of the “Self assessment” topics

32. Preparing for next week
The type of work you would really like to do
The activities which give you most satisfaction
The environment in which you would like to work
The sort of people you would like to work with
The abilities you posses that you would like to develop

33. Preparing for next week
Managing your time
Being a team player
Decision making
Empathy with other people
Ability to learn new skills
Being assertive
Presentation skills

34. Also remember
It is sometimes very difficult to focus on draining the swamp if you are up to your neck in crocodiles