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Personal Effectiveness

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Presentation on theme: "Personal Effectiveness"— Presentation transcript:

1 Personal Effectiveness
Unit introduction Tutor - Ainsley Smith

2 Personal Effectiveness Today’s Session
Introduction to the Unit sessions Introduction to “Personal Effectiveness” Course Aims Course Assessment

3 Personal Effectiveness
Unit introduction Week 2 Identifying learning and development needs Assignments Week 3 Presentation Skills Week 4 Decision Making Week 6 Assertiveness Week 7 Team Building

4 Personal Effectiveness
Unit introduction Week 10 Communication Week 11 Time Management Week 14 & 15 Intro to Project Management

5 Personal Effectiveness ?
Employers seek a range of skills and qualities from graduate applicants. Listed on the handout are some of the skills often referred to as “transferable “ or “Personal effectiveness” skills. Personal eff intro2.doc

6 Personal Effectiveness ?
The ability to: demonstrate a willingness and ability to learn and acquire knowledge. be creative, innovative and original in one's approach to research. demonstrate flexibility and open-mindedness. demonstrate self-awareness and the ability to identify own training needs. demonstrate self-discipline, motivation, and thoroughness. recognise boundaries and draw upon / use sources of support as appropriate. show initiative, work independently, and be self-reliant.

7 Personal Effectiveness
Identify learning and development needs Carry out a personal skills audit Carry out a professional skills audit Develop a personal/professional development plan Carry out personal/professional development plan

8 Course aims In relationship to the learning and application of skills at work increased levels of: Empathy Self Esteem Confidence

9 Course aims cont. Address the requirements of essential personal competencies regarding: Acting assertively Communication skills Improving personal innovation Developing personal intuition Do you Have difficulty managing people Have difficulty delegating tasks Like a quiet life, rather than standing up for yourself Afraid to argue with your boss or people in authority Hate speaking in meetings Hate giving presentations Feel regularly slighted or overlook Have difficulty setting people deadlines If the answer is yes to many of the previous questions then perhaps you need some tips on how to be more assertive Communication skills Good communication is about ensuring that the meaning of the sender’s message content is the one understood by the recipient. As there are many complexities involved with both the sending and the receiving of messages this is not a simple task. Of particular importance are the effective domain aspects of the transmitter and receiver of a message. Innovation Ability to be creative in all of the aspects of our life can enhance it beyond belief. Since creativity enhances with practice – thinking out of the box – lateral thinking Intuition Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going. Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.

10 Course aims cont. Acting assertively
Do you find it embarrassing when people compliment you Hate telling other people they are wrong Feel you are taken advantage of Like a quite life, rather than standing up for yourself

11 Course aims cont. Do you Have difficulty managing people
Have difficulty delegating tasks Like a quiet life, rather than standing up for yourself Afraid to argue with your boss or people in authority Hate speaking in meetings Hate giving presentations Feel regularly slighted or overlook Have difficulty setting people deadlines Do you Have difficulty managing people Have difficulty delegating tasks Like a quiet life, rather than standing up for yourself Afraid to argue with your boss or people in authority Communication skills Good communication is about ensuring that the meaning of the sender’s message content is the one understood by the recipient. As there are many complexities involved with both the sending and the receiving of messages this is not a simple task. Of particular importance are the effective domain aspects of the transmitter and receiver of a message. Innovation Ability to be creative in all of the aspects of our life can enhance it beyond belief. Since creativity enhances with practice – thinking out of the box – lateral thinking Intuition Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going. Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.

12 Course aims cont. If the answer is yes to many of the previous questions then perhaps you need some tips on how to be more assertive Do you Have difficulty managing people Have difficulty delegating tasks Like a quiet life, rather than standing up for yourself Afraid to argue with your boss or people in authority Communication skills Good communication is about ensuring that the meaning of the sender’s message content is the one understood by the recipient. As there are many complexities involved with both the sending and the receiving of messages this is not a simple task. Of particular importance are the effective domain aspects of the transmitter and receiver of a message. Innovation Ability to be creative in all of the aspects of our life can enhance it beyond belief. Since creativity enhances with practice – thinking out of the box – lateral thinking Intuition Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going. Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.

13 Course aims cont. Communication skills
Good communication is about ensuring that the meaning of the sender’s message content is the one understood by the recipient. As there are many complexities involved with both the sending and the receiving of messages this is not a simple task. Of particular importance are the effective domain aspects of the transmitter and receiver of a message

14 Course aims cont. Innovation Intuition
Ability to be creative in all of the aspects of our life can enhance it beyond belief. Since creativity enhances with practice – thinking out of the box – lateral thinking Intuition Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going. Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives. Intuition Some people trust their intuition - they "believe" in it, and act on it. Example : you bypass a parking space because you "know" there will be a space closer to where you're going. Some people get a "gut feeling" about things. Others hear "a little voice," "see the light" or see "a fleeting image." Still others sense good or bad "vibrations." Those who learn to "tune in" to their intuition find it a useful tool in their personal and professional lives.

15 Course aims cont. Address the requirements of essential personal competencies regarding: Managing one’s time Focusing on results Making decisions Solving problems

16 Course Assessment Assignment 1- Action Plans and reviews
This assignment is designed to show your skills, and progress, in following up on the personal development actions identified by your personal development GAP analysis Assignment 2 - Personal Competence report Understanding of personal and professional development concepts and techniques

17 Personal Effectiveness
Brief Overview of Unit Sessions Time Management Matrix Communication Team Building Decision Making Tools

18 Time Management Matrix
Important Urgent Not Urgent Crisis Pressing Problems Deadline driven projects Prevention Relationship building Recognising new opportunities Planning, recreation Not Important Interruptions, some calls Some mail, some reports Some meetings Popular activities Trivia Some mail Some phone calls Time wasters Use the Pareto Principle, known as the 80/20 rule, (invented by Vilfredo Pareto ( )) 80% of business comes from 20% of clients 80% of results come from 20% of time only 80% of the time allocated to a task will actually be available 80% of wealth is owned by 20% of the population Only 20% of the day is spent on important tasks 80% of the day just gets used up

19 Interviews are often a good test of your communication skills
Tone of your voice How well you sell yourself How you look Formal presentation skills Interviews How well you answer questions How well you communicate generally Body Language Interpersonal skills

20 Team building ingredients Ingredients seen as important to the successful set-up and launch of such team efforts include: Selection of participants Establishing goals Allocation of roles within the team Harmonizing personality types Training on how to work together Support within the team Making effective use of resources Communication between team members and leaders

21 Decision Making Tools SWOT Decision tables Decision trees
Porters Model of Competitive Rivalry The Boston Consulting Group Matrix Linear programming Computer modelling There are a broad range of computer packages available to help with better decision making, for example: Linear programming can be used to help managers ensure efficiency in areas such as production, labour scheduling, or production mixes Computer modelling can be used to organise efficient transportation and queuing systems

22 Decision Making Tools There are a broad range of computer packages available to help with better decision making, for example: Linear programming can be used to help managers ensure efficiency in areas such as production, labour scheduling, or production mixes Computer modelling can be used to organise efficient transportation and queuing systems

23 Decision Making Tools SWOT Analysis (also known as TOWS analysis) is a powerful technique for understanding your Strengths and Weaknesses, and for looking at the Opportunities and Threats you face

24 Decision Making Tools Discover new opportunities.
Manage and eliminate threats. Used in a business context, it helps you carve a sustainable niche in your market. Used in a personal context, it helps you develop your career in a way that takes best advantage of your talents, abilities and opportunities. Click here for Business SWOT Analysis, here for Personal SWOT Analysis.

25 How to use the tool: Write down answers to the following questions: Strengths: What do you do better than anyone else? In looking at your strengths, think about them in relation to your competitors – in the job market Weaknesses: What could you improve? What should you avoid? Again, consider this from an internal and external basis: Do other people seem to perceive weaknesses that you do not see? Opportunities: Where are the good opportunities facing you? Alternatively, look at your weaknesses and ask yourself whether you could open up opportunities by eliminating them. Threats: What obstacles do you face? What is your other people doing?

26 Decision Making Tools SWOT analysis provides a framework for analysing events at a particular moment in time. Personal values and objectives can heavily influence the way that events are perceived and hence bring bias to the identification of SWOT

27 A SWOT by an individual manager could look like this:

28

29 Decision Making Tools Decision trees
Although harder to manipulate than decision tables, are easier to understand and so good for communication. They are also better for showing sequences of actions than decision tables

30 Decision Trees pay base salary Salaried
pay hourly wage, absence report < 40 Hourly pay hourly wage = 40 > 40 pay hourly wage, pay overtime wage

31 Possibly get a second opinion
Sometimes it is difficult to see the wood for the trees A trusted friend, relative or work colleague may help you get a truer picture regarding some/all of the “Self assessment” topics

32 Preparing for next week
The type of work you would really like to do The activities which give you most satisfaction The environment in which you would like to work The sort of people you would like to work with The abilities you posses that you would like to develop

33 Preparing for next week
Managing your time Being a team player Decision making Empathy with other people Ability to learn new skills Being assertive Presentation skills

34 Also remember It is sometimes very difficult to focus on draining the swamp if you are up to your neck in crocodiles


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