1. What is Software Testing?
LESSON 01
What is
Software Testing?
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2. AGENDA
What is Software Testing?
What are Requirements?
The Three Ws
Is Software Testing Important?
The Costs of Testing
Articles to Read

3. What is Software Testing?
Highlight these words Testing Process Validating Product Meets Agreed Upon Requirements Testing - To see if something works
Validating -
Read “ meets the agreed upon requirements” is the main reason for software testing
Read “process of validating” -- My goal as your teacher is to teach you the process of validating

4. What is Software Testing?
Software Testing is the process of validating that a new product or changes to an existing product meets the needs and expectations of the business, functions technically as designed and is free from major defects.
Highlight these words Testing Process Validating Product Meets Agreed Upon Requirements Testing - To see if something works
Validating -
Read “ meets the agreed upon requirements” is the main reason for software testing
Read “process of validating” -- My goal as your teacher is to teach you the process of validating

5. What are Requirements?
Requirements are the needs and expectations from the business
and they tell us how the product should work technically.
2 perspectives
Business
Technical

6. What are Requirements?
Business Requirements communicate what the business needs and expects.
Technical Requirements communicate how the product should work technically.
Example
Business Requirement
The application should allow a user to create a username.
Technical Requirement
The Userid must be between 6 to 8 characters in length

7. What is Software Testing?
Software Testing is the process of validating that a new product or changes to an existing product meets the needs and expectations of the business, functions technically as designed, and is free from major defects. Software Testing is the process of validating that a new product or changes to an existing product meets the agreed upon requirements and is free from major defects.
Highlight these words Testing Process Validating Product Meets Agreed Upon Requirements Testing - To see if something works
Validating -
Read “ meets the agreed upon requirements” is the main reason for software testing
Read “process of validating” -- My goal as your teacher is to teach you the process of validating

8. from a user’s perspective
What are Requirements?
Our job is to make sure the requirements have been met
By ???
Testing the product
from a user’s perspective

9. What are Requirements? We Interact with the GUI
(Graphic User Interface)
which interacts with the code.
We Perform Black Box Testing
Testing without knowledge of the internal workings and structure of a product.
Putting something in and checking how it comes out
Did it do what we expected it to do?
Yes = Pass
No = Fail

10. Why is Software Testing done?
The Three Ws
Why, When, and Who????
Why is Software Testing done?
To ensure that a product functions as expected.
To find and report defects
To ensure end users of the product are not impacted
by?
major defects in production

11. Why is Software Testing done?
The Three Ws
Why is Software Testing done?
To ensure customers and clients who use our product are not impacted
Developers don’t have the time
Developers are to close to their creation
Without it, companies risk losing money, losing customers, losing time, losing customer’s confidence, losing future customers.
by?
major defects

12. Why, When, and Who???? When is it done?
The Three Ws
Why, When, and Who???? When is it done?
Software Testing is done after the development is complete and before the product goes out the door to the users.
New Products
Changes to Existing Products
Talk about testing….
Talk about the 2 types projects– new and changes to existing
Read “ meets the agreed upon requirements” is the main reason for software testing
Read “process of validating” -- My goal as your teacher is to teach you the process of validating

13. Who does it? The Three Ws Why, When, and Who????
Software Testing is done by QA Analysts,
sometimes also referred to as:
Manual Testers
QA Testers
Testers
QA Specialists
Test Specialists
Software Engineers
Talk about testing….
Talk about the 2 types projects– new and changes to existing
Read “ meets the agreed upon requirements” is the main reason for software testing
Read “process of validating” -- My goal as your teacher is to teach you the process of validating
Every major company has QA resources who performs testing.

14. Is Software Testing Important

15. Is Software Testing Important
Without testing
companies would be taking a huge risk
by not knowing if a product is free from major defects.
And not knowing if it will meet the business’s or it’s customer’s requirements.
With testing
A company has confidence
Knowing their product will work and be free from major defects.
Knowing that it will meet the needs and expectations of the business or it’s customers.
Risk
Confidence
vs.

16. Next Subject
The Costs of Testing

17. The Costs of Testing
Testing costs money, but if not done or not done correctly, it could end up costing a company a lot more in the long run.
it could impact production
companies could lose revenue and customers
be faced with lawsuits
result in death
create bad publicity
Importance of testing vs the cost
Give examples: look them up

18. The Costs of Testing
Let’s take a look at the various costs associated with testing, as well as the costs when it is not done or not done correctly.
Typical QA Team consists of a QA Lead and 3 QA Analysts
QA Lead Salary =
QA Analyst Salary =
Testing Tools
HP ALM = $15,000 for 5 users
HP UFT = $7000 per license
Other Costs
Test Environment, PCs, Printers, Software Licenses, etc. = $25,000 to $250,000
$85,000
$75,000
x 3 = $225,000
Importance of testing vs the cost
Give examples: look them up

19. Cost of not doing it or not doing it correctly
The Costs of Testing
Cost of not doing it or not doing it correctly
Loss of Revenue and Productivity
Cost for a Help Desk
Cost to Troubleshoot Problems
Cost to Debug Issues
Cost of Retesting
Cost of Fixing Defect
Cost of reallocation of resources to troubleshoot, fix, and retest issues
Importance of testing vs the cost
Give examples: look them up

20. The Costs of Testing https://raygun.com/blog/cost-of-software-errors/
Importance of testing vs the cost
Give examples: look them up

21. The Costs of Testing Importance of testing vs the cost
Give examples: look them up

22. Articles to Read CHARACTERISTICS OF A TESTER A BASIC LOOK AT TESTING
IMPORTANCE OF SOFTWARE TESTING
RECENT FAILURE LIST
SOFTWARE HORROR STORIES
THE ORIGINS OF A BUG
WHAT IS A REQUIREMENT
REQUIREMENTS AND TESTING – SEVEN MISSING LINK MYTHS