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IStreet Solutions Where Performance is Measured By Results iStreet Overview 2008.

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Presentation on theme: "IStreet Solutions Where Performance is Measured By Results iStreet Overview 2008."— Presentation transcript:

1 iStreet Solutions Where Performance is Measured By Results iStreet Overview 2008

2 Who is iStreet Solutions? HQ in Roseville, CA Enterprise datacenter in West Sacramento Primary Focus – SAP Solutions – Managed Services – Infrastructure Experienced Management Team SAP Support Functional / Technical Infrastructure OS / DB / HW / Telco Partner / Customer Monitors & Manages iStreet Monitors & Manages SAP Operations Basis (R/3) Implement - Operate - Maintain iStreets Target Market

3 iStreet Locations Boston – 4Q 2008 Columbus Houston -4Q 2008 Los Angeles Newtown Square Orlando Philadelphia - DR Roseville, HQ W. Sacramento - DC Offshore Centers New Delhi – 4Q 2008

4 Key Strategic Partners Application Partners – SAP – Microsoft Technology Partners – Sun Microsystems – Level3 Communication

5 Key SAP Customers March 19, 2007, Bumble Bee Foods, LLC; a 1 billion dollar San Diego, CA based firm selects iStreet Solutions, the SAP Certified Hosting Provider for its SAP infrastructure. Industry leading managed services and SAP Certified Hosting Solutions criteria lead BBF to select iStreet Solutions over IBM. August 1, 2007, Seattle based Marine Resources Group (MRG); a 700 million dollar firm selects iStreet Solutions as their SAP Certified Hosting Partner. MRG was established in 2000 by Saltchuk Resources as a holding and support company for investments in tug, barge and ancillary marine service companies. MRG has the largest and most capable coastal tug and barge fleet in the United States. Ausra Inc. - Ausra develops and deploys utility-scale solar technologies to serve global electricity needs in a dependable, market competitive, environmentally responsible manner. Sixth Gear – A New York based, Wall Street backed 1 billion dollar start-up, concentrating in the primary and secondary auto lending industry.

6 Market Focus SAP Solutions In concert with SAP service providers and integrators.

7 Our SAP Relationship December 2007 – Recertified by SAP Hosting November 2005 – iStreet is certified as an SAP Hosting Partner – 1 of only a few select companies in the US to meet SAPs rigorous standards. Oct 2005 – Onsite Audit by team from SAP AG, Germany Jun 2005 – Sponsored by Chris McClain, SVP and GM of SAP America

8 iStreets Value to Customers Maximize ROI and lower TCO – Cost your project accurately - standard monthly fixed rates – Flexible contract periods - only what you need – Increase investment security - reliably predict follow-up costs for live operations Save Time – Template - Ready to run environments – Reduce employee training at startup Save Resources – Bypass staff shortages – Pay for less 1 FTE vs. 4 FTE In House – Focus internal resources on your business – SAP Specialists are expensive and hard to find

9 Typical SAP Landscape

10 iStreet Solutions SAP Support Suite of Services iStreet Solutions SAP Hosting Basic iStreet Solutions SAP Hosting Standard iStreet Solutions SAP Hosting Performance iStreet Solutions Remote Management iStreet Solutions Remote Basis and DBA

11 Hosted Services iStreet Solutions SAP Hosting Basic Basic provides the first building block of the iStreet Solutions Suite. Cost effective with all the basic services including 24x7 availability of SAP ERP landscapes. Designed to meet the budget requirements of smaller SAP projects with a high reliability and focus on a stable system. SAP Hosting Basic is fully scalable as your needs and requirements grow. iStreet Solutions SAP Hosting Standard Standard provides the addition of high performance and scalable components. With client needs anticipated to grow rapidly but cost containment still key, Standard grows as your needs grow. A hosted domain is formed so the building blocks of growth are available and easily added as necessary. iStreet Solutions SAP Hosting Performance Performance is for clients with complex requirements who demand the highest performance in terms of availability and response time. High user numbers require management capabilities to include application and process monitoring. Business continuity is a strong consideration of organizations requiring a Performance solution.

12 Remote Services iStreet Solutions Remote Management Remote Management is for current SAP customers who desire to restructure the support of there SAP system environment. The services extend any of the iStreet Solutions SAP Hosting services to your site. A duplication of the hosted model is formed on your site as needed using the same high performance standards of our hosted services. iStreet Solutions Remote Basis and DBA If BASIS support is what you need, our experienced BASIS team can augment your staff from our remote data center. Our database expertise extends to DB2, Oracle, MS SQL, and MaxDB so all your needs are covered.

13 SAP Hosting Deliverables #1 Implementation Tasks – Pre and Post Go LiveiStreet Client (or AMS) Project Management for Migration to Hosted EnvironmentR Account Management and Support LeadsR SAP ApplicationR Database SoftwareR Server PlatformsR Security – Operating SystemR Security – NetworkingR NetworkingR Storage and BackupsR Testing and Quality AssuranceR Cut-Over to Hosted EnvironmentR

14 SAP Hosting Deliverables #2 Support Tasks – Pre and Post Go LiveiStreet Client (or AMS) Account Management and SupportR Configuration and Change ManagementR Client Connectivity R HardwareR Operating SystemsR Security – Operating SystemR Security – NetworkingR Security – FacilitiesR NetworkingR Storage and BackupsR

15 SAP Hosting Deliverables #3 SAP Support Tasks – Post Go Live (Integrator performs Pre Go Live) iStreet Client (or AMS) Help DeskR Perform Transports R Basic Security AdministrationR SAPGUI DistributionR SAP Job Scheduling Services (excludes externally scheduled jobs) R SAP Support (OSS) Management (Problem analysis and resolution, coordinating with SAP OSS/Client) R Output Management R Database SoftwareR Problem ResolutionsR/C Instance and Client MaintenanceR PatchesR Performance TuningR Monthly System ReviewR

16 SAP Monitoring

17 Database Monitoring

18 Availability, Health, Utilization

19 Infrastructure Data Center Tour The Heart of iStreet

20 Powerful ! Redundant Power 1.2 Megawatt Generator Dual Feed Distribution to the Rack

21 Secure ! 24x7 monitoring and surveillance Multi-level access – Key Fob – Biometric hand scan – PIN – Mantrap – Key access to cages

22 Robust ! 3-level cabling Custom cages and cabinets Vast Data & Telco Interconnect – Level 3 Communications – N. California Hub

23 You have our total support! Thank you

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