1. HUMAN RESOURCE MANAGEMENT
Chapter one
Introduction

2. DEFINITION
Human resource management (HRM) is the process of acquiring, training, appraising and compensating employees, and of attending to their employee relations, health and safety, and fairness concerns.

3. WHAT DO HR PROFESSIONALS DO?
Analyze the job
Recruit and select
Train and develop
Appraise performance
Pay salary on time
Facilitate change

4. WHY HR. DEPARTMENT IS SO IMPORTANT
Human capital value
Budget control
Conflict resolution
Employee satisfaction
Cost saving
Performance improving
Corporate image

5. HR MANAGER’S DUTIES
A line function:- Directing the people in his or her own department
A coordinative function:- Insures the line managers are implementing the firm’s HR policies and practices
A Staff function:- Advice and assist the CEO to better understand the personnel aspects of the company’s strategic options.

6. COMPONENTS OF HRM HRM Career Human Resource Compensation & Planning
Recruitment/
Decruitment
Training/
Development
Compensation &
Benefits
Performance
Management
Human Resource
Planning
Orientation
Selection
Career
HRM

7. HUMAN RESOURCE MANAGEMENT SPECIALITIES
Employment recruitment specialists
Employee welfare officers
Compensation managers
Training specialists
Human resource information system specialists
Employment / industrial relation especialists

8. Human Resources Management 12e Gary Dessler
FIGURE 1–5 Employment Exodus: Percent of employers who said they planned as of 2008 to offshore a number of these jobs
Figure 1-5 illustrates that in the next few years, many employers plan to offshore even highly skilled jobs such as sales managers, general managers—and HR managers.
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education

9. Human Resources Management 12e Gary Dessler
TABLE 1–1 Demographic Groups as a Percent of the Workforce, 1986–2016
Table 1-1, from the U.S. Department of Labor’s Bureau of Labor Statistics, shows how quickly the U.S. workforce is becoming older and more multi-ethnic.
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education

10. Human Resources Management 12e Gary Dessler
FIGURE 1–8 Effects CFOs Believe Human Capital Has on Business Outcomes
Figure 1-8 summarizes how human capital—the employees’ knowledge, skills, and experiences—can have a big effect on important organizational outcomes, such as customer satisfaction and profitability.
Copyright © 2011 Pearson Education
Copyright © 2011 Pearson Education

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