1. Welcome to Eisenhower’s
Patient Self Check-In
This patient queuing and notification system is standard across all Medical Treatment Facilities in the Department of Defense.

2. Check your wait time: Scan your I.D. at the kiosk TV lobby monitors
Scan your ticket at the kiosk

3. Ticket Sequence The letter prefix (A, B, C, D, E) on your ticket
is based on your individual needs and
may not be called in sequence.

4. Missed ticket call? TV monitors will list “Previously Called Tickets.”
Rescan your ticket at any time to view your prescription status.

5. A new ticket is required for next day pick up.
Drop Off
If you drop off your prescription, you can rescan your ticket to pick up your medications if you return the same day.
A new ticket is required for next day pick up.

6. We sincerely appreciate your patience as we adjust to this new system.
Wait Times
We sincerely appreciate your patience as we adjust to this new system.

7. Thank you for making Eisenhower your Home for 5-Star Health Care.
Notifications
You can choose to receive text messages when your medications are ready.
Thank you for making Eisenhower your Home for 5-Star Health Care.