1. Introduction to the Catering and Hospitality Industry

2. Types of Catering establishments
Commercial
Industrial
Hotels
Restaurants
Cafes & Deli’s
Bars & Pubs
Fast Food Outlets
Outside Catering
Contract Catering
Armed Forces
In-flight Catering
Health & Welfare
Canteen workforce
Educational

3. Commercial - Hotels Budget hotels Bed and Breakfast One star Two stars
Three star
Four star
Five star (luxury)
Buri Al Hotel in Dubai

4. Commercial - Restaurants
Fine Dining
Casual Dining
Bistro
Brassiere
Ethnic

5. Gordon Ramsays Top Tips to Running a Successful Restaurant
Click on the play button to view video

6. 1. Fine dining Generally a small carte du jour Formal surroundings
Innovative service style
Expensive

7. Michelin Star Chefs Kings of the kitchen
Click on the play button to view video

8. 2. Casual dining Various styles and types of food Casual surroundings
Reasonably priced
Food served all day

9. 3. Bistro Various styles and types of food Informal environment
Usually but not always plated service
Competitive prices

10. 4. Brasserie Similar to a bistro
Usually attached to a larger establishment
Less formal surroundings

11. 5. Ethnic restaurants Very popular Offer a wide range of cuisine
e.g. Indian and Asian food

12. Commercial - Cafes & Deli’s
Small food outlets
Offering a wide range of drinks and snacks

13. Making wrap sandwiches
Click on above image to view video

14. Commercial - Bars & Pubs / Gastro-pubs
Large range on offer
Depends on location e.g. city centre versus countryside setting
Gastro pubs are more modern and innovative style of pub food

15. Commercial - Fast Food Restaurants
A common feature is a lack of cutlery or crockery
The customer eats the food directly from the disposable container eating with their fingers
Staffing:
Low skilled
Part time
Not suitable for young people wishing to become professional chefs

16. Types of fast-food restaurant:1.
Order at the counter
After preparation the food is brought to the table
Payment on ordering or after eating 2.
Collects food from the counter
Pay & then sits down & eats (self-service restaurant)

17. Other types of fast food
Customer collects ready portions
Customer serves himself from containers
Customer is served at the counter

18. Commercial - Outside catering
Often used at events such as weddings and corporate events

19. Industrial - Contract catering
The work of providing food and drink under the terms of a contract
Operates in a variety of large scale organisations for a set cost and time period
Industrial catering e.g. works canteens
Hospitals
Schools e.t.c.
Offers a wide range of staff development opportunities

20. Industrial
Public sector
Armed forces
Educational
Health and welfare
Canteen Workforce

21. Industrial Offers stable careers Long-term employment prospects
Usually only in own country of origin

22. Industrial - In-flight catering
Large scale industrial catering servicing the airline industry
Light snacks to five star in flight dining experience