1. Management 1
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2. describe what management is explain the four functions of management
describe different kinds of managers
explain the major roles and subroles that managers perform in their jobs
explain what companies look for in managers
discuss the top mistakes that managers make in their jobs
describe the transition that employees go through when they are promoted to management
explain how and why companies can create competitive advantage through people
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3. Management Is… Getting work done through others
Efficiency – getting work done with a minimum of effort, waste, or expense
Effectiveness – accomplishing tasks that help fulfill organizational objectives
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4. Management Functions Planning Organizing Leading Controlling
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5. Kinds of Managers Top Managers Middle Managers First-Line Managers
Team Leaders
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6. Managerial Roles Interpersonal Figurehead Leader Liaison Informational
Monitor
Disseminator
Spokesperson
Decisional
Entrepreneur
Disturbance handler
Resource Allocator
Negotiator
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7. What Companies Look For
Technical skills
Human skills
Conceptual skills
Motivation to manage
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8. Mistakes Managers Make
Insensitive to others: abrasive, intimidating, bullying style
Cold, aloof, arrogant
Betray trust
Overly ambitious: thinking of next job, playing politics
Specific performance problems with the business
Overmanaging: unable to delegate or build a team
Unable to staff effectively
Unable to think strategically
Unable to adapt to boss with different style
Overdependent on advocate or mentor
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9. The Transition to Management: The First Year
Initially, managers believed their job was to exercise formal authority and manage tasks
After 6 months…
Managers were surprised by pace and workload
Realized subordinates wanted help solving problems they couldn’t solves
After 1 year
Realized that people management is most important
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10. Competitive Advantage through People: Management Practices
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