1. FROM VALENCIA
TO BEIJING

2. ITC Project Management in Social Security
Working Group

3. The Elephant’s Child Rudyard Kipling “I Keep six honest serving-men:
She keeps ten million serving-men,
Who get no rest at all!
She sends 'em abroad on her own affairs,
From the second she opens her eyes--
One million Hows, two million Wheres,
And seven million Whys!
(They taught me all I knew)
Their names are WHAT and WHERE and WHEN
And HOW and WHY and WHO
I send them over land and sea,
I send them east and west
But after they have worked for me,
I give them all a rest”
I let them rest from nine till five.
For I am busy then,
As well as breakfast, lunch, and tea,
For they are hungry men:
But different folk have different views:
I know a person small--
The Elephant’s Child

4. And HOW and WHY and WHO Episode 1: the process
The Elephant’s Child was full of ‘satiable curtiosity”
Their names are and WHERE and WHEN
WHAT
And HOW and WHY and WHO
Episode 1: the process

5. Why To take advantage of Valencia stuff
To produce a paper to be presented in Beijing
High demand from managers
Useful for developing countries

6. Who
ITC Advisory Board +
IBM

7. Where - When Madrid Geneva Berlin Rome “I send them over land and sea,
I send them east and west” 1 3
Madrid
Geneva
3_4 April 2003
25 February 2004 2 4
Berlin
Rome
12 March 2004
5 June 2003

8. Where - When Geneva Beijing Crakow 5 7 6 16 April 2004
13 September 2004 6
Crakow
2 June 2004

9. How Madrid Berlin Geneva First inputs (experiences) from participants1
Madrid
First inputs (experiences) from participants
First draft of document structure 2
Berlin
Main structure agreement
Case study model 3
Geneva
First edited version
2/2004

10. How Roma Geneva Crakow New inputs General review4
Roma
New inputs
General review
New order of the chapters 5
Geneva
General edition
4/2004
From case study to reference 6
Crakow
Formal introduction

11. How: lessons learnt from the working group activity
Public organizations knowhow
Supplier point of view
Prived sector Knowhow
Different ways
Creative style
Opend - minded

12. And seven million Whys!”
What
“One millions Hows, two million Wheres
And seven million Whys!”
10 issues regarding ITC project management in social security organizations