1. Chapter 13 Presentations and Meetings
Business Communication
Chapter 13
Presentations and Meetings
Copyright South-Western Cengage Learning

2. Short Oral Presentations
Introducing ______
_______information about speakers
_______ speakers and their presentations
__________
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An effective introduction prepares the audience to accept the speaker.
13.1 Oral Presentations

3. Planning a Presentation
Determine the ________
Analyze the _______
Determine the _____available
Gather ________
Determine the mode of ________
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A person who receives an award may make a short, impromptu speech.
13.1 Oral Presentations

4. Organizing a Presentation
Introduction
Gain the listeners’ ________
Tell the goal or _______ of the speech
Body
Give the main ______of the speech
Present points in a ________order
_________
13.1 Oral Presentations

5. Outlining a Presentation
An _______ is essential for a long speech
______ order
When the audience will be _______to your ideas
When delivering welcome news
Indirect order
When the audience will be ______ or unreceptive
When _________ listeners or delivering unwelcome news
13.1 Oral Presentations

6. Delivery of Oral Presentations
Voice quality
______symbols
Visual aids
________
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Use nonverbal symbols, such as a smile, to put listeners at ease.
13.1 Oral Presentations

7. Types of Visual Aids ______-and flip charts
Transparencies, computer presentations, and _____
Objects
________and whiteboards
Handouts
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Electronic slides can be projected onto a large screen for viewing.
13.2 Visual Aids in Presentations

8. Choosing Visual Aids _______available Audience needs __________ time
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A visual presenter can be used to project an image of an object.
13.2 Visual Aids in Presentations

9. Preparing Visual Aids Number of visual aids Size ______ Motion
Color can be used to add interest to visual aids.
13.2 Visual Aids in Presentations

10. Presenting Visual Aids
Prevent _______
______ using visual aids
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Face the audience when using visual aids in a presentation.
13.2 Visual Aids in Presentations

11. Types of Meetings _____meetings _______sessions
Conferences with clients
____________
Standing
Ad hoc
Task force
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Employees meet with clients to discuss business projects.
13.3 Effective Meetings

12. Meeting Documents
Agendas
_______
13.3 Effective Meetings

13. Participation in Meetings
______to take part
Arrive on time
Improve _________making
Make a _______impact
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Responsible employees take an active part in meetings.
13.3 Effective Meetings

14. Organize Productive Meetings
Define the ______
Determine the type of meeting
Choose _______
Handle meeting _______
13.3 Effective Meetings

15. Lead Meetings Effectively
Use the ______
Encourage participation
Handle ______people
Be ________
End appropriately
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Encourage meeting participants to share their thoughts.
13.3 Effective Meetings