2. Tourism English UNIT5

3. Part I Lecture Time Assigned PARTMODULESCONTENTS STUDIEDPERIODS I Booking Train Ticket Train 1 II Booking Flight Ticket airline1 III Listening Simulated dialogue0.5 IV Role playSimulated dialogue 0.5 V Consolidation Questions for discussion 1 Role play Words and expressions Total Five Parts Listening speaking Reading Writing 4

4. Learning Objectives Get to know the importance of transportation Be able to book tickets Get the general information about the train and air tickets

5. Teaching Procedure 1.Study the Words and Proper Names 2. Study the Language Tips Shown in This Text 3. Questions for discussion.

6. New words and Expressions Booking office make a reservation for a ticket to Shenzhen Train 77 night train take train 11 one-way ticket Round trip ticket soft berth ticket platform Make a detour to the Bank of China pressing at ease Own you economy first class window/aisle seat Non-stop flight mileage make a layover in Tokyo departure

7. Booking the train tickets A tourist goes to a booking office of a travel agency to have a train reservation. ( T: tourist C: clerk) C: Can I help you, sir? T: Id like to make a reservation for a ticket to Shenzhen for Friday. Which train should I take? C: We have train 77 and train 15. Train 77 is a direct train. Train 15 is a night train. T: I will take train 15, please. C: Your name, please. T: Peter Smith. C: One-way ticket, or round trip ticket? T: One-way ticket, please. C: Do you want a sleeping berth ticket? T: Yes, one soft berth ticket, please. What platform does the train leave from? C: It leaves from platform 7. T: What kind of train is it? An express train? C: Yes, it is an express train. It only stops at big stations. The train leaves at 7 oclock in the evening and arrives at 8 the next morning. You can have a good sleep on the train, the next morning, when you wake up, you will find you have already arrived in Shenzhen. Thus, the trip wont be boring. T: Thats great. Thank you. Listening and its recording Dialogue 1.Booking the Train Ticket

8. ( R: reservationist T: tourist) R: Good morning, China Eastern Airline. Can I help you? T: Yes. Id like to make a reservation for two to los Angeles, please. R: For, what day, sir? T: Next morning, if possible. R: Thats the 27th of August. Yes, we have flights at 10 a.m. and 6 p.m. T: I prefer a morning flight. By the way, what type of aircraft is it? R: Boeing 777. How do you wish to fly, sir, economy or first class? And window seats or aisle seats? T: Economy, and window seats, please. R: All right. Will you pay in cash or by credit card, sir? T: By credit card. By the way, is that a non-stop flight? R: No. Youll have to make a stopover in Tokyo, Japan. Itll be a three-hour layover, and youve supposed to remain on board until the plane takes off again. T: Do you have a direct flight? R: Im sorry, we dont have any direct flight on that day. We have Shanghai-Los Angeles on-stop flights only on Tuesday and Saturday. Will you change the date of your flight? T: Oh, no. How long will the flight take? I mean the indirect flight. R: Its about 16 hours, including the layover in Tokyo. T: All right, then. Two tickets for that flight. R: Good. May I have your name, please? T: Im Henry Smith, my wifes Anne Smith. R: Thank you, Mr. Smith. Ive booked you on China Eastern Airlines, flight number MU192, leaving from Pudong International Airport, at 10 a.m., 27th of August. Please confirm your seats three days before departure. T: I will. Thank you, Miss. Listening and its recording Dialogue 2.Booking the Flight Ticket

9. Listening comprehension 1. Do you want a sleeping berth ticket? 2. What kind of train is it? An express train? 3. May I have your name and your room number,please? 4. Good morning, China Eastern Airline. Can I help you? 5. By the way, is that a non-stop flight?

10. ROLE PLAY 1. You are a tour guide booking train tickets for your group. Make a simulated dialogue. 2. You are a tour guide confirming the flight tickets for your group.Make a simulated dialogue with the ticket agent.

11. Part VI: Homework 1.Review the dialogues 2.Preview next unit 3. Make simulated dialogues. 4. Extensive reading.

12. Have a nice class! Thank You !