1. Yammer for IT Tom Kretzmer Solutions Developer, Westinghouse THR1016
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2. About Me Microsoft MVP (Most Valuable Professional) 2016-2018
1/2/2019 6:57 AM
About Me
Microsoft MVP (Most Valuable Professional)
Office Servers and Services / Yammer
Solution Developer for Westinghouse (3 weeks)
In IT since 1994
Systems Engineer (Windows, AD, SQL)
Consultant
Security
Networking
Development
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3. What Will You Build? 1/2/2019 6:57 AM
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4. How Does IT Communicate with Community?
1/2/2019 6:57 AM
How Does IT Communicate with Community?
Support
Customer Driven – Negative
Projects
Customer Driven – Positive (hopefully!)
Migrations
IT Driven – Potential burden on the end-user
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5. 1/2/2019 6:57 AM
Yammer Intro
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6. 1/2/2019 6:57 AM
What is Yammer?
Group-based collaboration tool specifically for the work enterprise (outer loop)
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7. What is Yammer? Inner loop People with whom you work closely
Content creator determines audience
Outer loop
People who have congruent interests, abilities, or needs
Content consumers determine audience
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9. Traverse the Silos 1/2/2019 6:57 AM
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10. 1/2/2019 6:57 AM
Frequent Caller
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11. 1/2/2019 6:57 AM
Frequent Caller
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12. 1/2/2019 6:57 AM
Frequent Caller
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13. Can Show, Tell or Both 1/2/2019 6:57 AM
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14. 1/2/2019 6:57 AM
Call Other Silos
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15. 1/2/2019 6:57 AM
Call Other Silos
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16. 1/2/2019 6:57 AM
Call Other Silos
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17. Informed Help Desk Ticket
1/2/2019 6:57 AM
Informed Help Desk Ticket
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18. Informed Help Desk Ticket
1/2/2019 6:57 AM
Informed Help Desk Ticket
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19. Informed Help Desk Ticket
1/2/2019 6:57 AM
Informed Help Desk Ticket
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20. A Ticket Would Have Bounced
1/2/2019 6:57 AM
A Ticket Would Have Bounced
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21. A Ticket Would Have Bounced
1/2/2019 6:57 AM
A Ticket Would Have Bounced
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22. A Ticket Would Have Bounced
1/2/2019 6:57 AM
A Ticket Would Have Bounced
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23. Global Collaboration 1/2/2019 6:57 AM
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24. Global Collaboration 1/2/2019 6:57 AM
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25. Global Collaboration 1/2/2019 6:57 AM
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26. Who Invited THIS Guy? (It’s Ok to be Imperfect)
1/2/2019 6:57 AM
Who Invited THIS Guy? (It’s Ok to be Imperfect)
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27. Iterate Solution Attempts in Real Time
1/2/2019 6:57 AM
Iterate Solution Attempts in Real Time
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28. 1/2/2019 6:57 AM
Solved! (30:18)
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29. Cross Discipline 1/2/2019 6:57 AM
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30. 1/2/2019 6:57 AM
Cross Globe
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31. Assist Migration Support
1/2/2019 6:57 AM
Assist Migration Support
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32. Project-Dedicated Group (and Resources)
1/2/2019 6:57 AM
Project-Dedicated Group (and Resources)
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33. You’re Ready; They’re Ready
1/2/2019 6:57 AM
You’re Ready; They’re Ready
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34. 1/2/2019 6:57 AM
17 minutes
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35. Multiple Threads, Multiple Continents
1/2/2019 6:57 AM
Multiple Threads, Multiple Continents
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36. 1/2/2019 6:57 AM
Thank You!
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37. Please evaluate this session
Tech Ready 15
1/2/2019
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38. 1/2/2019 6:57 AM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.