1. Library Service Definitions
Board of Supervisors Meeting
September 15, 2009
Library Service Definitions

2. Napa City-County Library (NCCL)
4 Library’s
*Napa
*American Canyon
*Calistoga
*Yountville
Library Service Definitions

3. -County library system provides library service for all 4 libraries
-Minimum Service Levels have never been
defined
-Currently there is no policy for increasing or reducing library service levels
Library Service Definitions 3

4. Bay Area Economics (BAE)
Library
Bay Area Economics (BAE)
BOS passed a professional service agreement with BAE on October 28,2008
a) Conduct fiscal analysis study
b) Provide Library with cost allocation program
Library Service Definitions 4

5. Each category defines the following:
Library
NCCL needed to create a policy that identified the minimum hours of service for each definition.
The library service definitions are the foundation for the fiscal analysis
Each category defines the following:
*Service Population
*Circ per service capita
*Minimum hours opened per week
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6. Library Service Definitions
Divided into 4 categories
-Station
-Neighborhood
-Branch
-Central Library
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7. Circulation per service capita: 4 Minimum hours opened per week 10-15
Library
Station
Service Population: 3,000-6,000
Circulation per service capita: 4
Minimum hours opened per week 10-15
Currently: Yountville
Library Service Definitions 7

8. Circulation per service capita: 5 Minimum hours opened per week: 16-20
Library
Neighborhood
Service Population: 6,001-40,000
Circulation per service capita: 5
Minimum hours opened per week: 16-20
Currently: American Canyon and Calistoga
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9. Circulation per service capita: 6 Minimum hours open per week: 21-30
Library
Branch
Service Population: 40,001-75,000
Circulation per service capita: 6
Minimum hours open per week: 21-30
Currently: N/A
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10. No minimum data standards
Library
Central Library
No minimum data standards
Serves as a resource library for all County residents and must be centrally located for all county users. Serves as the headquarters for the county library system.
Minimum hours opened per week: 50-55
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11. Library
The combination of the library service definitions along with the fiscal analysis will give NCCL a clear and transparent view of the minimum and overall service levels, as well as the financial implications of any increase or decrease in overall service.
Library Service Definitions 11