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Lesson Eight: Reports and Documentation

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1 Lesson Eight: Reports and Documentation
OBJECTIVE: Evaluate the actions taken during a riverine flood event

2 Supporting Objectives
Conduct a debriefing session Describe how post-flood evaluations, reports, and meetings contribute to continuous improvement in the planning process 2

3 Debriefing Sessions Provide feedback on lessons learned
Help identify areas for improvement Not used to fix blame 3

4 Flood Response Activity Debrief
In what areas were the options you chose during the activity successful? In what areas could you have improved? How?

5 The Debriefing Process

6 Identify Areas of Success
Start on a positive note Validate methods that work Identify reasons for success Provide positive reinforcement 6

7 Identify Areas for Improvement
Seek suggestions to correct problems Continue to provide positive reinforcement Do not fix blame Document the findings 7

8 Capture the Information
Keep a written record of key ideas Consider using stenographers or court reporters Collect all notes and reports Collate information for the incident record 8

9 Share information with all involved
Formal Critiques Share information with all involved 9

10 Final Report Compiles the recorded information
Becomes part of the response record Highlights common areas and suggestions 10

11 Using After-Action Reports to Improve the Plan
Rank areas or functions for improvement Evaluate all information Ensure the flood plan meets needs 11

12 Response Data Collect hard data on the response effort
Preserve it for future use Save all collected data for review and evaluation 12

13 Examples of Response Data
Purchase orders and supply requests Man-hour estimates Financial data and damage estimates Legal documents Disaster declarations Weather reports and bulletins Damage reports Evacuation and re-entry data 13

14 Flood Data Surveys Photographs and video Invoices Legal documents
Information from private sources 14

15 Planned vs. Actual Response
Compare the plan with actions taken Evaluate the plan Make revisions 15

16 Lesson Summary The plan is a living document
It must be continually reviewed Update the plan using after-action reports 16

17 How do invoices from the flood
event help with the revision of the flood plan? 17

18 to revise the flood plan?
How are surveys used to revise the flood plan?

19 How are photographs and videos important to the
revision of the flood plan?


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