1. At the Lost Luggage Counter

2. First of all, some useful vocabulary .
baggage and luggage are the same :all your suitcases and bags. They are uncountable , so you need to say a piece of ....
Hand luggage
Baggage carousel:device, generally at an airport, that delivers checked luggage to the passengers
delayed
luggage stickers
To fill in a form

3. Let’s start.. 

4. Baggage Agent: Good morning. How can I help you?
You: morning. / arrived / Spain / missing /one suitcase. What /do?

5. You: Good morning.I've just arrived from Spain and we are missing one suitcase. What should I do?
Baggage Agent: please show me you plane tickets and your luggage stickers.Let's see if your suitcase is delayed or missing
You:Here./hope / delayed.

6. You: Of course . Here you are. I hope it is only delayed.
Baggage Agent : Ok. Can you fill in this lost baggage form?
You:Yes/course

7. You: Yes ,of course
Baggage Agent :Can you describe your suitcase?
You: black/ big/red ribbon . It/ lock and brown strap. Suitcase / important .

8. You: It is black, quite big and it has a red ribbon
You: It is black, quite big and it has a red ribbon . It has a lock and a brown strap. The suitcase is very important for me,
Baggage Agent: We are very sorry about this problem sir/madam.
You: hope /give / answer/ soon/ possible.

9. You: I hope you can give me an answer as soon as possible
Baggage Agent : Rest assured. Can you give a contact phone number , please?
You: Give a phone number

10. You: It’s …
Baggage Agent : What's your local address?
You: Bridge Hotel /Covent Garden.

11. You: I am staying at the Bridge Hotel in Covent Garden.
Baggage Agent : All right . Now go to your hotel and when the bag arrives and airline service will deliver it to your hotel.
You:Thank /help

12. You: Thank you for your help.