1. Who are Your “Counselors”?
Chris Daood, Ph.D.
Manager: Counseling, Advising & Student Accessibility
Waukesha County Technical College
Introduction of self –
Who’s in the audience?
Admin in counseling areas?
Counselors
Counselors who are faculty
Faculty
Other student services (position?)
Other administrators

2. Agenda What “counselors” do Logic model Institutional context
Tips (in hindsight!)
Q&A
Questions to understand audience:
For the counselors at your school (and that may be you), how many of you have questioned whether or not one or more of their responsibilities was best satisfied by them?
How many of you have made changes in the responsibilities of your “counselors”?
How many of you have heard of a logic model? How many feel like you understand it pretty well? How many have used a logic model to help with program planning, development and/or evaluation?

3. Disclosures Bias My college Your college
What I’m preaching versus what I practiced

4. Seeking to understand
Steven Hovey’s 7 Habits of Highly Effective People #5: Seek first to understand (no matter how scary it is), then to be understood (applies to program development, logical model development and so much more – our culture doesn’t model this very well)
Tell story…4 yr to technical college; hx in mental health tx as a psychologist
-facilitating change is hard, especially when you are new
Change happens
We know change IS happening by someone telling us it’s happening
We know change SHOULD happen by something less objective – we hear rumors; we aren’t clear about our role; students tell us they aren’t sure where to get help.
What’s behind me creating this logic model…
Have services be clear to students and professionals
Have services fit into systems that are efficient and complementary
Focus on skill building
Maintain employment

5. What “Counselors” do… Academic Advising Career Counseling
Admissions Advice
Disability Services
Teaching
Tutoring
Administration/Management
Psychoeducational Programs
Emergency Funding
What else?

6. Counseling Logic Model: Development
What is the current situation that we intend to impact?
What will it look like when we achieve the desired situation or outcome?
What behaviors need to change for that outcome to be achieved?
What knowledge or skills do people need before the behavior will change?
What activities need to be performed to cause the necessary learning?
What resources will be required to achieve the desired outcome?
Logic model
Plausible example of how a program is supposed to work
Designed to help with evaluation, planning and program design, managing programs and communicating.
Helps you understand the extent to which change is necessary & bridge the gap between where you are and where you want to be.
Helps you stay focused on what is relevant to your goals.
Seeking to understand/reflection (take time for it!)
McCawley suggests that by using this new reasoning, a logic model for a program can be built by asking the following questions in sequence:
My/WCTC answers to the above questions:
Clarify which department(s) are providing specific services & increase clarity about how much mental health services are provided on campus.
Students and staff will be clear about the who provides counseling services and will understand what those services are
Clarify licensure/certification requirements; have liability insurance that covers services; scope of practice needs to be developed, vetted and communicated.
Understand how the services will positively impact student retention and well-being
Provide services as defined (counseling, prevention, crisis response)
Appropriately trained staff; space that complements privacy and safety;

7. Logic model - Counseling
Inputs
Activities
Outputs
Outcomes
Impact
What we Invest
Staff
Money (taxes)
Time
What we Do
Provide Counseling
Lead Workshops
Respond to Crises
Who we Reach
Students
Instructors and Staff
The Results
Clarity of Services
Critical Life Skills
Inter-depence
The Ultimate Impact
Emotional Health
Retention
Life Skills
Leadership
Emphasize:
Framework of the logic model
A logic model displays the connections between resources, activities and outcomes.
Often best to work backwards on a logic model?
John Kao – who heard him speak yesterday?
How do you do innovation?
Vision –
Need core disciplines (creativity, story-telling, collaboration, design, entrepreneurship)
Methods
Story – ideas influential and urgent
Top down -> coalition of stakeholders <- bottom up

8. Logic model - Counseling
Impact
Questions to help define impact:
Broadly, what will it look like when we achieve the desired outcomes?
How do we want counselors to serve our community?
The Ultimate Impact
Retention
Emotional Health
Employment
Life Skills
Leadership
Emphasize:
Framework of the logic model
A logic model displays the connections between resources, activities and outcomes.

9. Logic model - Counseling
Outcomes
Questions to help define outcomes:
What are we trying to achieve in this process?
How do we want to see this service impact others?
The Results
Clarity of Services
Critical Life Skills
Inter-depence
Slightly more objective and measureable than the impact

10. Logic model - Counseling
Outputs
Questions to help define output:
Who are the audiences/stakeholders we are trying to impact?
Who we Reach
Students
Instructors and Staff

11. Logic model - Counseling
Activities
Questions to help define activities:
What are the strategies that will help counselors meet their goals/desired outcomes?
What activities need to be performed to cause the necessary learning?
What we Do
Provide Counseling
Lead Workshops
Respond to Crises

12. Logic model - Counseling
Inputs
Questions to help define inputs:
What knowledge or skills do people need before the behavior will change?
What resources will be required to achieve the desired outcome?
What we Invest
Staff
Money (taxes)
Time

13. Institutional Context
State System
Institutional Context
College
Student Services
Counseling Department

14. Your situations
Counselors
How are you noticing change

15. Tips: How to make your process work
Institutional history/context
Involve others
Financial implications

16. Resources Too Many Hats?
Doing Everything Makes You Less Productive: Here’s Why
UW Extension – Logic Model Examples, Templates & Bibliography

17. Chris Daood cdaood@wctc.edu 262-691-5314
Contact information
Chris Daood