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Online Public Consultations that Helped Identify Users

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Presentation on theme: "Online Public Consultations that Helped Identify Users"— Presentation transcript:

1 Online Public Consultations that Helped Identify Users
Lorena Rivero del Paso General Director of Performance Monitoring and Information Analysis Performance Evaluation Unit Ministry of Finance and Public Credit

2 Does supply generate its own demand?
I do not intend here to debate Say’s Law…

3 Data is only valuable in the measure it is used.
I do not intend here to debate Say’s Law…

4 Focalization The Expert The Not so Expert The Tourist

5 The Expert Finding the expert Who are our experts? Academia
Budget specialized organizations The Expert Needs Detailed data Open Data Detailed viz (never underestimate the power of a good visualization) Statistics How to detect the demand Information requests Participation in forums, data expeditions Specialized online consultations Research papers

6 Engaging the expert Open Performance Evaluation System: Open public consultation on performance indicators

7 The Not so Expert Focalization
Who are our not so experts or “enthusiasts”? Journalists Civil Society Organizations Students of related topics (higher level education) Data scientists (not Budget experts) The Not so Expert Needs Visualizations Analysis Explanations on interpretation of the data Open Data How to detect the demand Information requests Participation in forums, data expeditions (OGP plans) Specialized Online consultations Google news alerts

8 It is not just the request, but what it implies
Engaging the Enthusiast... Transparency is not the news Information requests. It is not just the request, but what it implies What to look for: What they ask for Is it yet published or not? If it is published, is it easy to find? Is it understandable? Is it in a useful format? If not, Is it a recurrent request? Is there a impediment to publish? The way they ask for it …Errors in the way they ask for it

9 Engaging the Enthusiast... Transparency is not the news
News about the fiscal transparency portal vs news USING its information

10 The Tourist Focalization Who are our the Tourists? General population
How not to scare them… Throwing numbers vs using visualizations Explanations on what is being displayed Quick guides The Tourist How to detect the demand Google analytics Online and in-person surveys Social media engagement

11 Google analytics

12 Google analytics

13 Google analytics 1st iteration 2nd iteration 3rd iteration

14 Social media Engagement: Facebook

15 Social media Engagement: Twitter

16 Online public consultations: Citizen Budget Public Consultation
The question: Is the citizen Budget really fulfilling its purpose of aproaching the people?

17 Online public consultations: Citizen Budget Public Consultation
Open online survey: 1,145 participants Also, outside of hospitals, schools and public spaces

18 Online public consultations: Citizen Budget Public Consultation

19 Online public consultations: Citizen Budget Public Consultation

20 Online public consultations: Citizen Budget Public Consultation
Be creative open responses: Facebook SMS

21 Childish illustration
Online public consultations: Citizen Budget Public Consultation Citizen Budget Then Comic strip, no data Too much text Childish illustration Too institutional

22 Online public consultations: Citizen Budget Public Consultation
Citizen Budget Now Goodbye “Citizen Budget”, Hello “Quick guide” Less text, more information Focus on interests

23 Timeliness of information
Online public consultations: Citizen Budget Public Consultation Citizen Budget Now …and Timeliness of information Executive Budget proposal Approved budget Year-end report Quarter reports Monthly newsletter Specials, for example important budget reforms or budget cuts

24 www.transparenciapresupuestaria.gob.mx TransparenciaPresupuestaria
@TPresupuestaria


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