1. Community Services Guidelines
Submitted to CCCCO Office
Laura Hope, Executive Vice Chancellor for Educational Services
October 1, 2018

2. Next Steps Chancellor’s office is reviewing the document.
Planned meeting with the Board to discuss the process for approval
Input and Ideas on this process? The Board will take them forward

3. 10 Points of Interest in Draft
Things to note:
1. Organized as we all agreed on last year.
2. Stronger discussion of the value of Community Services
3. Mention of the creation of the document repository
4. Page 5, A discussion of exactly what ed code and title 5 say
5. Page 6, Reinforcement of local approval, versus other types of approval
6. Page 7, Program formation as a necessity

4. 7. Page 7, and 8Program versus offering explored:
“There are other indirect costs, however, that are impractical to calculate and account for through an individual offering or even sequence of offerings and can only be mitigated through the formation of a Community Services program. Examples might include the costs of staff taking registrations, processing paperwork, developing and coordinating the curriculum, training and supervising instructors, registration website fees, utilities, security, janitorial services and the like. This leads to a need for colleges to analyze the economics of a Community Services Program – the organizational unit of college personnel tasked with coordinating the conduct of multiple offerings. It is of note that neither the California Education Code nor the California Code of Regulations makes reference to a Community Services program or department.”

5. 8. Page 12, The fact that some items are labeled essential. 9
8. Page 12, The fact that some items are labeled essential. 9. Page 18, “Local college Community Services policy determines direct and indirect costs for any program.” 10. Page 23, still no decision from legal

6. Repository References for Workshop
Page 3, Glossary of terms
Page 6, Listing to the types of offerings statewide programs create
Page 8, National context links
Page 11, maintaining a repository of Community Services class examples, document examples, and samples of budget and program planning documents
Page 13, the elements necessary for a class, and course proposal documents.
Page 13, student evaluations
Page 14, vision and mission statements
Page 16, instructor guide
Page 19 , refund policies

7. Page 19, customer service evaluations
Page 20 , best and promising practices in the field