1. Mag. Maria Peer1 Projects are all the work we do once. Every project produces an outcome and every project has a beginning and an end. Each one produces something unique. Manufacturing and other repetitive processes are defined as ongoing operations. Project Management: What is a project?

2. Mag. Maria Peer2 Essential Factors of a Successful Project Agreement among the project team, customer and management on the goals of the project. A plan that shows clear responsibilities and will be used to measure progress during the project Constant, effective communication among everyone involved in the project. A controlled scope Management support

3. Mag. Maria Peer3 Project Plan A project plan defines: What needs to be done. Objectives, characteristics of expected products, activities and tasks. How long will it take? A schedule. Who will do it? Assignments and responsibilities. How much will it cost? Time, cost and effort required for each task and for the project as a whole: a project budget.

4. Mag. Maria Peer4 Project Management: Team Building What types of participants should be involved? Why should each be involved? What might each contribute to the project? (E.g. information, advice, representation) How might each be involved?

5. Mag. Maria Peer5 Keep external departments informed at all times Involve other departments in developing schedules Maintain continuous contact during project Anticipate problems, e.g. phases that involve larger time commitments of external departments Be flexible. Be prepared to modify the project if necessary, if priorities of team agencies shift Recognize team members have different career tracks, work routines, supervisors and that your project may enhance their job. What are approaches to deal with inter- department difficulties?

6. Mag. Maria Peer6 Commonly Used Tools for Project Planning Statement of work Work breakdown structure Task outline Flowchart Timeline (Gantt Chart) Work assignments Project budgets Work plan Critical path method (CPM) Program review and evaluation technique (PERT)

7. Mag. Maria Peer7 Statement of Work A statement of work Defines the project scope and work to be accomplished Can be a short memo or more detailed description of many pages

8. Mag. Maria Peer8 Statement of Work Example Expected results: objectives, products and deliverables, imperatives and desirables Quality: standards, limitations, constraints, terms, required procedures or approaches Schedule: deadlines or target dates Cost/Budget:cost limits or budgets for resources (e.g. time, expenses) Management: Initiator or authorizer, project manager or leader, coordination with other tasks or groups