1. LOCAL OFFER UPDATE
22nd March 2017

2. Communication Officer role
Mid-December appointed Communication Officer
Full-time dedicated resource
Actively promote the Local Offer website
Improve the content and accessibility

3. Where to start……..

4. Engagement with Schools
Three months in and it is evident that hardly anyone knows about the Local Offer.
Recognise the need to work in partnership with schools to reach the target audience, namely the very children we are all here to support.
Offered to come into settings to meet with Children and Young People, Parents, Carers, SENCos to raise awareness

5. Engagement with Schools (cont’d)
Thanks to the SENCos who have already invited me along to one of your school events.
Proved to be a great opportunity to have face to face contact with the children and their parent/carers.
Little or no awareness of the Local Offer
Very well received and an encouraging response.

6. Feedback
I asked for honest feedback/views from the young people I met and ……………they gave it!
“Too much information on a page”
“ Use words I understand”
“ I’d prefer brighter colours”
“I’d like a magnifier”
“Use bolder fonts”
“ More videos”

7. Pupil Voice
Real need to hear more from the young people using the site.
Established a pupil forum to facilitate a site review
Assure them they are being listened to
Let them shape the future shaping of the services Wirral can offer

8. Engagement with other professional bodies
Presented to groups of professionals from the following groups to further spread the word.
O-19 services
Sensory support services
CAMHS
School nurses
Operational managers

9. WEBSITE UPDATE

10. Let me help you! If you struggle to find information
If you identify gaps in information
If you spot out of date information…..just let me know and I’ll put it right.
You can call me on or e mail me at

11. I need your help!
Whenever and wherever you are able to make parent/carers and the young people aware – please do so.
The parents I have spoken to at recent school events were visibly delighted to have a visual resource to help them access information and support. Their feedback was simply “we wish we had know about this earlier”. Let’s together make a difference.