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USPS Leadership Forum for Stakeholders

Published byChristiana Tyler Modified over 5 years ago

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Presentation on theme: "USPS Leadership Forum for Stakeholders"— Presentation transcript:

1 USPS Leadership Forum for Stakeholders
November 1, 2016 USPS Leadership Forum for Stakeholders Operations update Robert Cintron Vice President - Network Operations

2 Agenda Service Performance Peak Season Readiness
USPS Leadership Forum for Stakeholders Agenda Service Performance Peak Season Readiness Election / Political Update Questions & Answers

3 USPS Leadership Forum for Stakeholders
Service Performance

4 First-Class Composite
YTD & Q1TD Actual SPLY Var 93.15 +1.40 96.00 FCM Composite UCL/LCL Target SPLY Q1TD and YTD through SPFC October 14, 2016, Presort October 07, 2016

5 Standard Composite 93.22 +3.52 YTD & Q1TD Actual SPLY Var 91.00
UCL/LCL Target SPLY Q1TD and YTD through October 14, 2016

6 Standard DSCF Letters 94.80 +2.69 YTD & Q1TD Actual SPLY Var 91.00
UCL/LCL Target SPLY Q1TD and YTD through October 14, 2016

7 Standard DSCF Flats 87.56 +6.77 YTD & Q1TD Actual SPLY Var 91.00
UCL/LCL Target SPLY Q1TD and YTD through October 14, 2016

8 Standard DNDC Letters 93.98 +2.82 YTD & Q1TD Actual SPLY Var 91.00
UCL/LCL Target SPLY Q1TD and YTD through October 14, 2016

9 Standard DNDC Flats 88.95 +4.18 YTD & Q1TD Actual SPLY Var 91.00
UCL/LCL Target SPLY Q1TD and YTD through October 14, 2016

10 Periodicals Composite
YTD & Q1TD Actual SPLY Var 85.82 +3.57 91.00 Periodicals UCL/LCL Target SPLY Q1TD and YTD through October 14, 2016

11 Improvement Focus Mitigate Air Capacity Constraints
Service Performance Summary Improvement Focus Mitigate Air Capacity Constraints Align and Optimize Surface Transportation Reduce WIP Cycle Times Focus on Last Mile Opportunities Intense Focus on Vital Few Opportunities Ensure Employee & Industry Engagement

12 USPS Leadership Forum for Stakeholders
Peak Season Readiness

13 The Postal Service will be prepared for this Peak Season
USPS Leadership Forum for Stakeholders The Postal Service will be prepared for this Peak Season Heaviest day for mailing is projected to be Monday, December 19th Heaviest day for delivery is projected to be Thursday, December 22nd The Postal Service is projecting more than billion total pieces of mail & packages will be delivered between Thanksgiving and New Years Eve The Postal Service is projecting a double digit increase in package volume this holiday season

14 USPS Leadership Forum for Stakeholders

15 Surface Transportation
USPS Leadership Forum for Stakeholders Surface Transportation HQ and Area Peak Planning completed 2016 Air to surface diversions planned Peak core period  November 29th - December 23rd High volume lanes to start earlier and run later HCR stand-by go anywhere contracts expanded for 2016 Team drivers on standby at key Network facilities Real time response to eliminate volume delays Additional regular go anywhere contracts procured for contingency 68 Peak Annex facilities established Dates of Operation End of November - December 24th Annexes to be equipped for Surface Visibility (SV) scanning

16 Network Operations Centers
USPS Leadership Forum for Stakeholders Network Operations Centers HQ and Area Network Operation Centers to “go live” starting mid November (Date still TBD) Centers to be staffed 24 hours / 7 days through Peak Staffing resources will include Air, Surface, and Processing Operations Resources will respond in real-time to transportation issues Resources will monitor National Transportation network and coordinate mode shifts, delays, and weather impacts with local facilities Resources will help facilitate Daily Mail Conditions reporting for Management analysis and planning

17 Election & Political Mail Update
USPS Leadership Forum for Stakeholders Election & Political Mail Update

18 Readiness: Election & Political Mail Update
Designated Lead Coordinators for every Area and District Developed an Official Election Outreach Toolkit Field Managers met with all Election Officials Developed a system to document and track Election Official Meetings, Internal and External Issues Created an interactive map to assist Election Officials with USPS Points of Contact, Stakeholders and State Voting Rules Conducted webinars and Stand-up talks focused on various Political and Election Mail subjects targeted at key stakeholder groups

19 Compliance and Tracking:
Election & Political Mail Update Compliance and Tracking: Weekly Scorecard to track Issue Log and mandatory Political and Election Mail Stand-up talks certification compliance Daily Plant and Post Office all-clear certification of Political and Election mail the week before and after Election Day Political Mail Service Performance Tracking for increased internal awareness Election and Political Mail Logs at Plants and BMEUs

20 USPS – Industry Collaboration
Partnership USPS – Industry Collaboration Exchange Ideas & Preempt Issues Area Mailing Industry Focus Groups MTAC PCC Meetings NPF Drive Innovation and Adopt Technology Committed to Collaboration/Communication Opportunities: Area Mailing Industry Focus Groups – Calendar by Area Growing Together NPF 2017 – Baltimore, MD May 21-24 MTAC – Meet Quarterly

21 Summary Committed to Service Excellence Our Commitment
USPS Leadership Forum for Stakeholders Summary Committed to Service Excellence Our Commitment Proactive Communications Transparency Ready for a Successful Peak Season

22 USPS Leadership Forum for Stakeholders
Thank You Questions? 22

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