1. Power Politics & Ethics in Change Management
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2. Power -Ability to influence other people or event Definition :
“ The ability of those who possess power to bring about the outcomes they desire.”
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3. Power
Power is the capacity of a person, team, department or organization to influence others.
Power is the potential to change others’ attitude or behaviour.
Power may be:
1.An act of one person (realized potentiality) or
2.Potentiality or capacity of one person
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4. Sources of power
In democracies -participative representation, co-determination or coalition.
In an autocracy - an individual or small group - holds the power to govern, control and own resources.
In a bureaucracy - control is achieved via " rationally " defined, accepted procedures and regulations which guide activity ( " the rule of law ").
In a technology driven organization -experts and problem solvers acquire power and influence according to the "know-how" they contribute.
With co-determination – group collaboration to manage shared interest jointly via.
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5. TYPES OF POWER Reward Power Coercive Power (punishment power)
Legitimate Power (authority)
Referent Power (charisma)
Expert Power Information Power
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6. Politics -Comes from the supports from groups
Harrold lasswell defined politics simply as the study of who gets what , when, and how.
Organizational politics involve intentional acts of influence to enhance or protect the self interest of individuals or groups.
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7. What is organizational politics?
Emphasizes self-interest and the use of non sanctioned means.
Organizational politics is defined as the management of influence to obtain ends not sanctioned by the organization or to obtain sanctioned ends through non sanctioned influence means.
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8. Political Behavior :
Political Behavior Behavior by an individual that influences the allocation of advantages and disadvantages within an organization
2 influential factors
Individual
Organizational
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9. Individual Factors A person’s personality and needs
Internal locus of control within an individual
A high Machiavellian
Commitment to the organization
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10. Organizational Factors
Organizational culture
Organizational decision making
Evaluations
Organizational pressures on individuals
Trustworthiness within an organization
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11. Response to Organizational Politics
Most responses are negative, especially for those who do not want to partake in the political games of a organization
Response can be sensible if it understood who makes the decisions and why they where chosen to do so
Defensive behaviors
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12. Defensive Behaviors
Negative reaction to an action occurring within an organization
Most common reactions:
Avoiding action
Avoiding blame
Avoiding change
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13. Impression Management
Can be defined as:
Process used by individuals who attempt to control how others perceive them
The ability to influence an outcome through personal perception
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14. Seven IM Techniques Conformity Excuses Apologies Self-Promotion
Flattery
Favors
Association
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15. IM Technique Effectiveness
Effectiveness of Impression Management may be linked to:
Interview Success: self- promotion
Performance Evaluations: ingratiation
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16. Ethics Ethics refers to a system of moral principles
A sense of right and wrong,
goodness and badness of actions
and the motives and consequences of these actions.
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17. ORGANIZATIONAL ETHICS
Organizational Ethics is the ethics of an organization, and it is how an organization ethically responds to an internal or external stimulus.
Organizational ethics is interdependent with the organizational culture
Organizational ethics express the values of an organization to its employees and other entities irrespective of governmental and regulatory laws.
Basic elements of an ethical organization
written code of ethics and standards;
ethics training
availability for advice on ethical situations
systems for confidential reporting.
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18. What can management do to create a more ethical culture?
Being a visible role model.
Communicating ethical expectations.
Providing ethical training.
Visibly reward ethical acts and punish unethical ones.
Provide protective mechanisms.
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19. How Managers Can Improve Ethical Behavior in An Organization?
Hire individuals with high ethical standards.
Establish codes of ethics and decision rules.
Lead by example.
Set realistic job goals and include ethics in performance appraisals.
Conduct independent social audits.
Provide support for individuals facing ethical dilemmas.
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20. EXAMPLE OF THE CASE 1 :
Wipro InfoTech and the Creation of an Ethical Culture
Wipro has been awarded the “Ethics is Good Business” award for the Year 2002.
Wipro has compiled an "Integrity Manual" that defines the way Wiproites should deal with their customers.
Wipro has also introduced a helpline known as “Wipro SOS”.
Wipro InfoTech has launched its eco-friendly 'Green ware' desktop range, manufactured with materials that are free from carcinogenic chemicals like polyvinyl chloride (PVC) and brominated flame retardants (BFRs).
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21. Thank you
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