1. “Successful, sustainable employment- a co-ordinated approach”
Kent County Council- Kent Supported Employment

2. Successful, sustainable employment- a co-ordinated approach
Aim:
For Kent supported employment to effectively engage with employers in order for them to value the talent
and potential of employing a member of staff with a learning / physical disability or disadvantage.

3. Successful, sustainable employment- a co-ordinated approach Institutional Analysis
What were our strengths:
Good reputation
Excellent outcomes
Positive success stories
Strong relationships
What were our weaknesses:
Disorganised approach
No joined up working
No shared best practice
(systems, processes and quality)

4. Successful, sustainable employment- a co-ordinated approach
Objectives:
Create an effective way of dealing with employers which compliments their needs
Devise and implement a process for making the engagement process simple for the client, the employer and supported employment service/training provider

5. Effective Employer Engagement - Systems and Processes
Changes implemented:
Single point of contact for employers - no more random phone calls from different members of staff
Generic processes for use with employers - consistent paperwork, flowcharts and expectations
Quality standards - consistent approach to engagement, shared practice between partners

6. Working in partnership in Kent
Kent Supported Employment (Kent County Council) and Employers
Sharing good practice- we understand the clients and their needs, completely client centred
Clear understanding of the employers needs, offering job coaching, training in systematic instruction and personal HR support.

7. About us
Founded in July 2015 as Tenterden Twilight Commercial Cleaning
We predominantly clean public sector buildings and are best known for cleaning public toilets in the Kent area, it didn’t take long to expand from Tenterden.
Recognised locally and across EU for quality standards and being reliable and accountable
We are also known for our blogging for the European Cleaning Journal, and extremely engaging social media platforms
You can connect with us on Linkedin, or Twitter (over a thousand followers) @tenterdensloos Snapchat or on our website

8. What have KSE done for my company?
KSE have shown commitment and loyalty to me and my employees
Dropped in at a moment’s notice for guidance or advice
Been dedicated in working with me to become the best we can
Enabled a KSE candidate to work freely, unsupervised consistently and above all, confidently – I even took a two week holiday!
Invested their time to put on courses for my understanding of autism
They believe in our three way professional relationship
Who wouldn’t want to be a part of this type of success?
What have KSE done for my company?

9. Accepting People for just being themselves, and finding that path
KSE Employee at start
KSE Employee Now
Unable to look staff in the face (part of Aspergers/ Autism)
Head down
Mumbling – not really communicating fully, unsure
Self-conscious
Anxious
No direction
Can talk back confidently (ouch with the insults!!)
Walks in with head held high
Able to communicate with the wider team/ council workers as well
Self-assured
Confident
Looking forward and moving in own direction at own pace
Accepting People for just being themselves, and finding that path

10. being part of success & bringing recognition for those efforts

11. Keeping the flower boxes watered and deadheaded
Loo of the Year 2017 Award – respected and admired from afar.
European Cleaning and Hygiene Awards 2017
Bronze Goudhurst in Bloom Gold Award Finalist
In Just One year look at what the partnership has achieved – Imagine what the next year could bring..?