1. College Lane Surgery Patient Participation Group
1st Annual General Meeting
29th September 2016

2. Who Are We? Patients & other Surgery Users
College Lane Surgery & Associated Practices
Two Groups
Active Group – Meets at least every two months
Virtual Group – Available via

3. What Do We Do? Act as a Link Between Patients & Practice
Provide a forum for Surgery Users to suggest improvements
Improve Users understanding of the way the Surgery works
Raise awareness of New & Existing Services & Procedures that the Surgery provides
Meet with CQC
Attend CCG Meetings

4. How Do We Do That? Regular meetings with Practice Staff
Attendance at organised events
Newsletter
Surveys
Hold Public Meetings to Communicate with Patients

5. What Have We Done? Produced a Newsletter Carried out a Patient Survey
Supported or Provided Organised Events
Held Our Own Meetings
Raised Patient’s Comments with the Surgery
Advised the Practice on Courses of Action

6. How Can You Help? Communicate with us –
Leave a message at the Surgery
Look at the PPG Section of the Notice Board
Make us aware of issues you have

7. Thank You