1. Boston Police Department
A Case Study of the Impact of Technological Innovation on Police Performance
by Peter Manning

2. Five landmark Changes in the Boston Police Department 1989 to 2003
The first landmark event was the Charles Stuart Murder Investigation( 1989),where Stuart killed his pregnant wife, Carol DiMatti-Stuart.
The second event was the issuing of the St. Clair Report in January, This was a turning point in reforming the police department.
The third major event (1995) a spike in publicly noted youth violence. The media began to focus on youth gang violence.
A fourth event is in fact a series of related issues arising from concerted attempts to control youth violence, resulting in a new initiative: Operation Ceasefire(1995)and the Ten Point Coalition.
A fifth turning point was the continuing focus on guided and rational change within the Boston department. The department continues to innovate, focusing on community policing. They have a policy that officers will spend at least 60% of their patrol time in a given designated area or "neighborhood beat”