1. First impression is the last impression.
Mrs. Pallavi Gupta
Asst. Professor
SGRRITS
Dehradun 1

2. Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun
Things to remember
Have a pleasant expression on your face.
Offer to shake hand. Have a firm hand shake.
Greet politely e.g. good morning, namaskar / namaste.
Tell your name.
Ask for the other person’s name.
Share something more about yourself depending on the situation.
Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun 2

3. Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun
Handshake
While shaking hands
Your hand should be clean and dry.
Your handshake should be firm.
Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun 3

4. Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun
Greeting
Informal- Hi / Hello Formal- Good morning / Good afternoon / Good evening
Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun 4

5. Introduce yourself My name is ……………. or I am ……………………..
Ask them to add their response
Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun 5

6. Ask the other person’s name
May I know your name, please?
Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun

7. Starting a conversation
Share something about yourself depending on the situation/ place where you are meeting.
For example,
Situation- If you meet someone in an official party, you could talk about your role in the organization.
“I am handling XYZ project for the company in Delhi”.
Mrs. Pallavi Gupta, Asst. Prof., SGRRITS, Dehradun 7