1. Unity Connection 7.0 Multiple Message Parts (Attachments)
Ken Wiebe

2. Agenda Overview Activating TUI attachment conversation
Using TUI attachment conversation
Using VUI attachment conversation
Types of attachments
Attachment descriptions
Other considerations

3. Overview
Messages with attachments
IMAP messages

4. Activating TUI attachment conversation
Tools->Custom Keypad Mapping
Select a custom keypad map
Message header, body, footer, menu
Assign keys to Play Message Attachments
Position in menu
Assign users to use custom keypad map
Edit->Phone Menu
Conversation Style->Touchtone Conversation

5. Using TUI attachment conversation
Plays attachments sequentially
Skip-and-Scan
7 for previous attachment
77 for first attachment
9 for next attachment
99 for last attachment
1 to replay attachment
* to exit

6. Using VUI attachment conversation
Plays attachments sequentially
VUI / Skip-and-Scan7 for previous attachment
“previous” or 7 for previous attachment
“first” or 77 for first attachment
“next” or 9 for next attachment
“last” or 99 for last attachment
“repeat” or 1 to replay attachment
“exit” to exit

7. Types of attachments
Text attachments
Audio attachments
Other types

8. Attachment descriptions
TTS of attachment descriptions
System Settings->Attachment Descriptions
Adding
Deleting
Editing

9. Other considerations
TTS of attachment file names
Limits