1. Medical Receptionist Computer Applications Class
V:training/NEO/CP/lcd.ppt

2. StarPanel Learning Objectives
Define the Purpose of StarPanel
The Inpatient Whiteboard
Frames and How to Resize
The Actions Menu
Identify Commonly Used Links
View and Print Documents
Setting up and Using the MR Dashboard and the Patient List
V:training/NEO/CP/lcd.ppt

3. HEO/Wiz Learning Objectives
Define the Purpose of HEO/Wiz
Overview of the Census Screens
Print Documents for a Unit including a Patient List, Diet List and Labels
Playback Pre-Orders
Reprint a Requisition
Overview of a Physician Order Sheet (POS) and Requisitions
V:training/NEO/CP/lcd.ppt

4. Medipac Learning Objectives
Define the Purpose of Medipac
How to navigate the application
Understanding Pavilions
Identify the Patient Types
Transfer a Patient
Discharge a Patient
Depart a Patient
V:training/NEO/CP/lcd.ppt

5. Medipac Keyboard Tips Do not use mouse Tab: Moves cursor forward
Type A to select a functions
Pause/Break/Scroll Lock: back to menu
Shift + Tab: Moves cursor backward
Esc key: Reset key (removes stick man)
F3: Goes back one screen in function
F7: Turns page back
F8: Turns page forward
F9: Same account or bed selection

6. Pavilions 1 – VUH Adult Hospital 3 - VCH Children’s Hospital
A group of Nursing units and Departments separated by physical location or operational differences or both
1 – VUH Adult Hospital
3 - VCH Children’s Hospital
4 - VUH Heart and Vascular Institute (5N/S, 6S, 7N, CCL)
5 - VPH Psychiatric Hospital

7. Learning Objectives for Other Processes & Hardware Checks
Teletracking
Hardware – Printers, Label Printers, and Troubleshooting Issues
How to Submit a Help Desk
Ticket
Scanning Documents
into StarPanel
V:training/NEO/CP/lcd.ppt

8. Scanning Paper Documents into StarPanel Most Common Forms Scanned
Receive outside medical records?
Scanning Paper Documents into StarPanel
Some of these records need to be in StarPanel ASAP?
Most Common Forms Scanned
Advance Directive Assessment (formerly Purple form)
Consent to Receive Blood or Blood Products
Consent to Treat
Consents Surgical/Procedure
Downtime forms—All paper forms used to provide documentation during downtime
Hand Written Physician's Order Sheets (downtime)
Healthcare Decision-Maker/Surrogate Identification
Order DNR/DNI
YES
Are documents on Priority scan list?
UNIT SPECIFIC
YES
Scan documents and highlight in upper right corner with yellow
All un-scanned documents must have a patient sticker on each page and be placed in the “To be Scanned” bin on your unit!
YES
Put in Medical Records bin for Med Records will pick up

9. Case Study for Scanning Exercise
Patient A 7 two sided documents 9 one sided documents
Patient B 5 two sided documents 12 one sided documents
Please calculate how many stickers you need for each patient and how many batches you will have to scan to get theses outside medical records into StarPanel.
V:training/NEO/CP/lcd.ppt

10. Downtime Learning Objectives
Identify systems that may experience a downtime
How to know a system is in downtime
Downtime kits on the unit and how to restock
Identify what needs to be done after a downtime
V:training/NEO/CP/lcd.ppt

11. POS for Requisition Exercise
V:training/NEO/CP/lcd.ppt

12. V:training/NEO/CP/lcd.ppt

13. V:training/NEO/CP/lcd.ppt

14. V:training/NEO/CP/lcd.ppt

15. https://redcap.vanderbilt.edu /surveys/?s=MPNX83ERR9
V:training/NEO/CP/lcd.ppt

16. V:training/NEO/CP/lcd.ppt