1. Document Management Reference Model
Draft 05a, 2/19/99

2. Document Repository Interfaces
Desktop Apps
Authoring (WP, Web)
Presentations
Document Assembly
Scan/Capture
Image Editing
Business Process
Applications
Repository Access
Native DM Clients
Web Browsers
View/Search Tools
Cross-repository Search
Print Services
Enterprise Apps
Workflow Apps
Data Merge Apps
Managed
Document
Repository
Managed
Document
Repository
Databases
Managed
Document
Repositories
Message
Stores
Indexed
Content
Other Repositories
LOB
App
Data
Stores
Access
Control
Data
Repositories are
Central to Key
Applications
2/19/99

3. Scanning and Printing Interfaces
Intranet
Modem
WAN
Extranet
LAN
Production Printers
Data Center Systems
Transaction Printing
AFP/Metacode Printers
Imaging & COLD
Systems
Publishing Workgroups
Production Scanning
& Printing
Document, Content, & Asset
Management Systems
Knowledge Workers
Ad Hoc Scanning
Personal/Workgroup Printers
Messaging, Workgroup,
& Web Repositories
LAN
2/19/99

4. DM Reference Model - A Collaborative Effort
Marilyn Wright, AIIM International
Benny Ong, Boeing Corporation
Fred Siegmund, Chevron
Carl Frappaolo, The Delphi Group
Diane Entner, Eastman SW/Black Forest Group
Chuck Fay, FileNET
Michael Leslie, General Motors
Surendra Reddy, Oracle Corporation
Jean Heminway, Xerox Corporation
Toby Cobrin, XPLOR
2/19/99

5. Document Management Reference Model - Goals
Provide a framework which shows how document management systems fit into a corporate information technology infrastructure
Show how document repository integration and interoperability can be handled seamlessly with document management standards
Illustrate how extensible services like security and directory services are provided through the existing enterprise infrastructure
Give a consistent way to illustrate the differences between document management standards
2/19/99

6. Document Management in the Enterprise Architecture
Corporate Information Technology Infrastructure
Network Man.
System &
Management
Object
Security &
Directory
Other
Services
Workflow/
WfMC
Network
OS Services
Presentation/
Application
Layer
Document-Related Applications
Middleware/
API
Layer
Document Management Middleware
and/or API
Service
Provider
Layer
Repository
Services
Repository
Administration
Services
2/19/99

7. DMA in the DM Reference Model
Corporate Information Technology Infrastructure
Network Man.
System &
Management
Object
Security &
Directory
Other
Services
Workflow/
WfMC
Network
OS Services
Presentation/
Application
Layer
DMA Client Applications
<DMA API>
Middleware/
API
Layer
DMA Middleware
<DMA API>
Service
Provider
Layer
DMA Service
Provider 1
(DM Repository 1)
DMA Service
Provider 2
(DM Repository 2)
2/19/99

8. ODMA in the DM Reference Model
Corporate Information Technology Infrastructure
Network Man.
System &
Management
Object
Security &
Directory
Other
Services
Workflow/
WfMC
Network
OS Services
Popular office applications
Application integration for ODMA
Presentation/
Application
Layer
ODMA Connection Manager
DM Integration
Native DM Client Application
API Layer
<Native DM API>
Serv. Prov.
Layer
DM Repository
2/19/99

9. ODMA with Multiple Repositories
Corporate Information Technology Infrastructure
Network Man.
System &
Management
Object
Security &
Directory
Other
Services
Workflow/
WfMC
Network
OS Services
Popular office applications
Application integration for ODMA
Presentation/
Application
Layer
ODMA Connection Manager
DM Integration 1
DM Integration 2
DM Client App. 1
DM Client App. 2
API Layer
<Native DM 1 API>
<Native DM 2 API>
Serv. Prov.
Layer
DM Repository 1
DM Repository 2
2/19/99

10. ODMA and DMA Interoperability
Corporate IT Infrastructure
Popular office applications
Presentation/
Application
Layer
Application integration for ODMA
ODMA Connection Manager
ODMA-to-DMA Client Application
<DMA API>
Middleware/
API Layer
DMA Middleware
<DMA API>
DMA Service
Provider 1
(DM Repository 1)
DMA Service
Provider 2
(DM Repository 2)
Serv. Prov.
Layer
2/19/99

11. WebDAV in the DM Reference Model
WebDAV Client
WebDAV Client
Application
HTTP/WebDAV
HTTP/WebDAV
<Native HTTP API>
WebDAV Service
Provider
WebDAV-enabled
Web Server
2/19/99

12. Generic DMA Distributed Client
DMA Client
DMA Client
Application
Network Services
Network Services
DMA Client
(skeleton)
<DMA API>
DMA
Middleware
DMA Repository
<DMA API>
2/19/99
DMA Service Provider

13. WebDAV and DMA Interoperability
WebDAV Client
WebDAV Client
Application
HTTP/WebDAV
HTTP/WebDAV
WebDAV to DMA
Translator
<DMA API>
DMA
Middleware
DMA Repository
and
Web Server
<DMA API>
DMA Service Provider
2/19/99

14. CORBA and DMA Interoperability
CORBA Client
Java Client
Application
CORBA ORB
CORBA ORB
CORBA IDL to DMA
Translator
<DMA API>
DMA
Middleware
DMA Client &
Repository
<DMA API>
2/19/99
DMA Service Provider

15. CORBA and DMA Interoperability
CORBA ORBs could also be used to distribute the middleware and/or service provider layers of the DM reference model
CORBAservices and CORBAfacilities are additional infrastructure that could be leveraged in DMA service provider implementations
2/19/99

16. Generic DMA Distributed Middleware
DMA Client
DMA Client
Application
<DMA API>
DMA
Middleware
Network Services
Network Services
DMA
Middleware
<DMA API>
DMA Service Provider
DMA Repository
2/19/99

17. Generic DMA Distributed Service Provider
DMA Client
Application
DMA Client
<DMA API>
DMA
Middleware
<DMA API>
DMA Service Provider
Stub
Network Services
Network Services
DMA Service Provider
2/19/99
DMA Repository

18. Reference Model Definitions

19. Presentation/Application Layer
Document-related applications
Desktop applications
Enterprise applications
Native document management clients
Scan/Print services
Presentation layer
Provides user interface
ODMA 1.0 providers and other extensible presentation frameworks are at this level
2/19/99

20. Middleware/API Layer
Defines common interfaces for services provided by document repositories
DMA and CORBA IDL for DM are examples
Proprietary API in some cases (e.g., in ODMA model)
Provides a uniform access model for document repositories
Repository registration and location
Cross-repository search
2/19/99

21. Middleware/API Layer
May provide transparent object distribution across network boundaries (e.g., via CORBA or DCOM)
Alternatively, may intercede only in limited ways, and otherwise allow client calls to pass through untouched
E.g., non-distributed DMA middleware handles repository registration and location, and cross-repository search, but allows all other functions to pass directly from client to service provider
2/19/99

22. Service Provider Layer
Provides services for repository usage and administration
Different DM vendors can plug in their DM repositories within a standards-based enterprise-wide framework
Administration distinguished from usage; administration currently not standardized
2/19/99

23. Corporate Information Technology Infrastructure
DM model builds on existing enterprise IT infrastructure services -- transport, object management, network management, security, directory, database, work flow, OS
E.g., DM vendors could build on CORBA or DCOM for distributed object management, rather than build a proprietary infrastructure
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24. Network Services
Network services provide for communicating with document repositories in a networked environment
Allows clients to communicate with document repositories, and to request and receive information from service providers
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25. Network Services
Provides flexible transport mechanism by which documents are transferred from document repositories to clients
Application-level protocols like WebDAV provide high-level functions like locking, property management, etc. on top of basic transport protocols
2/19/99

26. Object Management Services
Provides transparent object distribution, e.g., via CORBA, DCOM, or RPC
Gives the clients uniform access to distributed, heterogeneous information resources and services
Supports object lifecycle management, transactions, etc. -- e.g. CORBAservices, MTS, COM IUnknown
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27. System & Network Management
System Management: Manages software installation, configuration, & upgrades across an enterprise
Network Management: Monitors, manages, & controls network topology and nodes
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28. Security & Directory Services
Security Services: Enforces access controls and user authentication
Directory Services: Provides service for locating network resources, nodes, users, groups, etc.
2/19/99

29. Operating System Services
Provides fundamental services for memory allocation and management, file systems, device management, network connectivity, ...
2/19/99

30. Relationships Between Elements
In the front document management plane, physical proximity of layers implies that those layers interact via objects and method calls.
Likewise, the proximity of the document management plane to the IT infrastructure planes implies interaction.
However, the positioning of the infrastructure layers in the diagram is arbitrary; juxtaposition does not necessarily imply a relationship between infrastructure layers. Interactions among the elements of the IT infrastructure are beyond the scope of this reference model.
2/19/99