1. Fearless Change: Patterns for Introducing New Ideas
Dr. Mary Lynn Manns
University of North Carolina at Asheville

2. The Project Begun around 1998, Manns & Rising Patterns
A pattern is a recurring, successful technique
Each pattern has a name
Acquired from people worldwide
Change theories based on:
Rogers, E.M. (1995). Diffusion of Innovations.
New York: The Free Press.
The book: Fearless Change: Patterns for Introducing New Ideas (Addison Wesley Publishing Co.)

3. Categories of the Patterns
Roles
Getting things going
Events
Influence strategies
Handling resistance
Keeping things going
etc. etc. etc.

4. True or False: It is best for the boss to introduce changes into the organization.

5. Other Leaders Evangelist Dedicated Champion Local Sponsor
Corporate Angel
Respected Guru
Connectors
Early Adopters
etc. etc. etc.

6. True or False: If you’re smart (you are
True or False: If you’re smart (you are!) and you know what to do (you do!), then you don’t need a lot of help from other people to introduce the new idea.

7. Why shouldn’t you do it alone?
Ask for Help
Involve Everyone
Group Identity
Shoulder to Cry On
Guru Review
etc. etc. etc.

8. True or False: If we can help people understand the value in the new idea, they will accept it.

9. Different people accept new ideas at different rates
Do you know these people?
This is new so it is cool. (Innovator)
This is an interesting idea, but I want to hear more before making a decision. (Early Adopter)
I want to see what other people think about the new idea before I make a decision. (Early Majority)
I’ll accept the new idea when I have to. (Late Majority)
It’s always been done this way … why do we have to introduce anything new? (Laggard)

10. How do you handle and make use of different people?
Innovator
Early Adopter
Early Majority

11. True or False: The best way to deal with people who are against the new idea is to try to keep them out of the way.

12. Dealing with the skeptics
Fear Less
Champion Skeptic
Bridge Builder
Corridor Politics
Whisper in the General’s Ear
Trial Run
etc. etc. etc.

13. True or False: When you wish to introduce a new idea into your organization, you need a specific plan for how you are going to do it.

14. No master plan … What do you do instead?
Test the Waters
Time for Reflection
Step by Step
Small Successes
Sustained Momentum
etc. etc. etc.

15. Some Other Patterns
Events: Brown Bag, Study Group, Hometown Story, Big Jolt, etc.
Tailor Made
Piggyback
Personal Touch
etc. etc. etc.

16. Go out and lead great changes in the world!