1. Training Contractors & Partners: A Process that Works Bryon Ellington, CLO, Keller Williams Realty, Inc.

2. Success Though Others Company Goals KWU Resources
22% increase in commissions
125,000 associates
100% franchisee profitability
Culture
Delivery
Content
So if our company objectives are …, KWU had to figure out how we are going to contribute to those goals, Always fall back on our models—we believe in succeeding through others (help people get what they want and you will get what you want. Built by agents, for agents, etc.)
If ‘others’ we succeed through means faculty, we have to have infrastructure to support them—so let’s start with our culture and our content.

3. Build a Culture of Learning Our perspective Being “learning-based”
Top-down teaching—it’s a good thing!
Culture
Delivery
Content

4. Create Credible, Compelling Content SMEs as best practitioners
Universal models
Activities over knowledge
Culture
Delivery
Content

5. Elevate Faculty to Superstar Status Identify Talent
Develop, Develop, Develop
Promote
Culture
Delivery
Content

6. Thank You! Lessons Learned Line up the Dominoes Be Repetitive
Communicate Value
Thank You!