1. LEARNING CENTER OVERVIEW
Gus Crosetto, Ed.D.
Chief Learning Officer

2. LC’s Vision & Mission Vision:
For GAO to be a leading Learning Organization in the federal government.
Mission: In partnership with our GAO customers and stakeholders, we are committed to championing and efficiently providing quality learning and development aligned with GAO priorities to create a workforce that continuously improves individual, team, and organizational effectiveness.
1921 Law established The General Accounting Office.
The law was aimed at improving federal financial management after World War I. Wartime spending had increased the national debt and legislators saw that they needed better information and control over expenditures.
The Budget and Accounting Act required the President to prepare a unified annual budget for the federal government.
It also transferred to GAO auditing, accounting and claims functions previously carried out by the Department of the Treasury.
The act made GAO independent of the executive branch and gave it a broad mandate to investigate how federal funds are spent.

3. Who we are…

4. Our LC Customers Learning Center Strategic Planning & External Liaison
Chief Administrative Office
Human Capital Office
Continuous Process Improvement
General
Counsel
Audit Policy & Quality Assurance
Strategic Planning & External Liaison
Professional Development Program
Field Operations
Congressional Relations
Individual
Staff
All Mission
Teams & GAO Operations
CAE & External Organizations

5. What we do…

6. How we Learn
Centrally designed & taught GAO-specific courses via the Physical & the Virtual HQ, in varying designated Learning Hubs & individual Field Offices
External training, conferences, associations
SkillSoft online professional development
Team-led learning initiatives
Facilitated webinar discussions
Communities of Practice
Job Aids & Performance Support tools
Individual & Group Mentoring

7. Virtual – Conceptual Framework