1. Exploring and utilising students' perspectives on feedback: a mixed method, longitudinal approach Kara Peterson, Simon Croker, Dr. Peter Hills and Dr. Rachel Manning

2. Importance of Feedback

4. Project Timeline January 2013 Beginning of research February 2013 Conduct pilot focus groups March – May 2013 Phase 1 focus groups and online survey June – October 2013 Feeding forward on perceptions of feedback November 2013 – February 2014 Phase 2 focus groups and online survey March – April 2014 Evaluation of Project

5. Methodology

7. Phase 1 Survey Findings Figure 1. Satisfaction levels with different aspects of feedback

8. Key Themes ConvenienceContinuing DialogueConsistency

9. Convenience I think it should be easier to actually collect your essay. Yeah, I mean, its a bit difficult when you dont know when to collect your work. I never bother going to pick up my [feedback].... when you go there youre waiting in a queue to pick it up in a room…

10. Continuing Dialogue Yeah I think [feedback] should be a lot more one on one… I think that [feedback] is helpful in a way but at the same time it just tells you what youve done wrong not where you can improve… there are some people who dont go to see the lecturers erm about their grades and stuff and then they keep making the same mistakes over and over again…

11. Consistency [Feedback] is quite mixed, like you either get three pages full of things that you couldve done better or you get a little blank box and something and sort of a few little hand annotations on the thing.. [Feedback] should be standardised but obviously because of the topic it might vary what comments well get written but I think if there was like a standard procedure for each topic then it might be a bit clearer…

12. Communication ConsistencyConvenience Continuing Dialogue

13. Changes Implemented These are the things you did well: You could do the following things to improve your work in future:

14. Interactive Coursework Feedback and Reflection Sheet

15. Structural Changes

16. Phase 2 Findings GradeMark Reflection Sheet Positive Comments

17. Phase 2 Findings Not enough guidance Communication of new systems Departmental consistency

18. Recommendations Faculty Department Advisory GroupStudent Reps Student Body

19. Recommendations

20. Conclusion January 2013 Beginning of research February 2013 Conduct pilot focus groups March – May 2013 Phase 1 focus groups and online survey June – October 2013 Feeding forward on perceptions of feedback November 2013 – February 2014 Phase 2 focus groups and online survey March – April 2014 Evaluation of Project April 2014 – Onwards Ongoing Project